| Urgent requirements for :: Business Analyst with BSS, OSS Expe. :: Telecome Domain :: Stamford, CT(Hybrid) at Stamford, New York, USA |
| Email: [email protected] |
| From: Nirbhay singh, Appian infotech Inc [email protected] Reply to: [email protected] Hi, We Have Urgent requirements for Business Process Analyst with BSS/OSS Expe. Job Title: Business Analyst Location: Stamford, CT (Hybrid) Job Type: Long term Project Job Description: Process Analyst This role requires understanding of the structure, policies, and operations of the Spectrum lines of business in order to enable change and deliver value to the organization. The analyst conducts complex analysis on current and future state business processes and workflows with the objective of finding out how they can be improved or automated. You will play a critical role in driving operational enhancements to the Spectrum ecosystem, including agent tools, customer-facing portals and apps as well as internal process improvements across the organization. Works independently with minimal supervision. MAJOR DUTIES AND RESPONSIBILITIES Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases. Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels. Validates IT process design and documentation as needed for new enhancements. Create workflows and convey findings in PowerPoint, Excel and/or Visio. REQUIRED QUALIFICATIONS Ability to read, write, speak and understand English. Excellent interpersonal skills and ability to present performance feedback effectively. Strong analytical ability. Ability to work independently. Advanced understanding of business functions, workflows, and processes. Deep knowledge of process modeling techniques (BPMN, UML diagrams, data flow diagrams, sequence diagrams) and modeling tools (Visio, Bizagi, Camunda, Miro, Lucid) -- Regards Nirbhay Singh Appian Infotech Inc Contact No- 276 910 0146 Ext. 128 Email- nirbhay.s @appianinfotech.com LinkedIn:- https://www.linkedin.com/in/n-k-singh-430076245/ Keywords: information technology Connecticut Urgent requirements for :: Business Analyst with BSS, OSS Expe. :: Telecome Domain :: Stamford, CT(Hybrid) [email protected] |
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| Tue Aug 13 01:39:00 UTC 2024 |