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Service Now Tech Architect with AI/ML & Python Exp.(Remote) contract at Remote, Remote, USA
Email: [email protected]
Hi

We are looking

Service Now Tech Architect
with
AI/ML &
Python Exp.

Location: 100% remote

10+ years must

Mention candidate location and visa status.

Job Title:

Technical Architect

ServiceNow
ITSM
,

ITOM
,

AI/ML
,

Predictive
Intelligence

Job Summary:

We are seeking a highly skilled and experienced
Technical Architect with deep expertise in
ServiceNow
IT
Service Management (
ITSM),
IT Operations Management (
ITOM),
AI/ML, and
Predictive Intelligence.
The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proven track record of designing and implementing robust
ServiceNow Predictive Intelligence solutions which drive business
value and
automation outcomes. You will be responsible for leading
technical design,
code specifications, and delivery of complex
ServiceNow implementations,
focusing on optimizing
IT operations and leveraging
AI/ML to enhance
service delivery.

Key Responsibilities:

Design and Solution
ServiceNow Predictive Intelligence Storys:

o Lead the design and
solutioning of scalable and maintainable
ServiceNow PI solutions, focusing on
ITSM Pro and
Predictive
Intelligence.

o Develop and maintain
design specs, standards, and best practices for
ServiceNow implementations of PI

o Ensure alignment with
enterprise architecture and
IT strategies.

Technical Leadership:

o Provide
technical leadership and guidance to the development team, ensuring high-quality code, optimal performance, and adherence to best practices.

o Mentor junior
ai developers or pi developer, fostering a culture of
continuous learning and improvement.

o Collaborate with
cross-functional teams, including business analysts, project managers, and
stakeholders, to translate
business requirements into
technical solutions.

ServiceNow Platform Expertise:

o Leverage deep knowledge of
ServiceNow modules, including
ITSM,
ITOM,
CMDB, and other relevant areas,
to drive effective and efficient solutions.

o Stay updated with the latest
ServiceNow releases, features, and industry trends, and integrate new capabilities into the platform as needed.

AI/ML and
Predictive Intelligence:

o Design and implement
AI/ML models within
ServiceNow to enable
predictive analytics,
automated incident resolution,
and enhanced
service delivery.

o Collaborate with data scientists and
AI/ML engineers to develop and deploy
machine learning algorithms that enhance the predictive capabilities of the
ServiceNow platform.

o Drive the adoption of
Predictive Intelligence in
ITSM processes, improving
incident management,
change
management, and
problem management.

Performance Optimization:

o Monitor and optimize the performance of
ServiceNow instances, ensuring
high availability, reliability, and responsiveness.

o Conduct regular
performance assessments and implement tuning strategies to enhance system efficiency.

Qualifications:

Education:
Bachelors or Masters degree in
Computer Science,
Information Technology, or a related field.

Experience: Minimum
8+ years of experience in
IT, with at least
5+ years of hands-on experience as a
ServiceNow
AI/PI implementor.

Certifications:
ServiceNow Certified System Administrator,
Certified Implementation Specialist (
ITSM,
ITOM),
and other relevant certifications.

Technical Skills:

o Strong proficiency in
ServiceNow platform, including
ITSM,
ITOM,
CMDB, and
Predictive
Intelligence.

o Experience with
AI/ML technologies and frameworks, such as
TensorFlow,
Python,
R, etc.

o In-depth knowledge of
ServiceNow scripting languages (
JavaScript,
Glide, etc.) and
integration methodologies (
REST,
SOAP,
etc.).

o Proficiency in
ServiceNow development tools, including
Flow Designer,
Integration Hub, and
Service Portal.

Soft Skills:

o Excellent communication, presentation, and
interpersonal skills.

o Strong analytical and problem-solving abilities.

o Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

o
Leadership skills with the ability to influence and drive consensus among
stakeholders.

Preferred Qualifications:

Experience with
cloud platforms (
AWS,
Azure,
GCP) and their
integration with
ServiceNow.

Knowledge of
DevOps practices and tools, including
CI/CD pipelines.

Experience in implementing
ServiceNow solutions for large enterprises.

Benefits:

Competitive salary and bonus structure

Comprehensive health and wellness benefits

Professional development and certification opportunities

Flexible working hours and remote work options

Collaborative and inclusive work environment

Regards,

Kavin (Kaviyarasu)

US IT Recruiter

RD Solutions Inc

Email:

[email protected]

Mobile: (732)-348-1386, Etn-106

www.rdsolutionsinc.com

RD Solutions Inc Iselin, NJ 08830, United States

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--

Keywords: continuous integration continuous deployment artificial intelligence machine learning rlang information technology New Jersey
Service Now Tech Architect with AI/ML & Python Exp.(Remote) contract
[email protected]
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Tue Aug 13 20:07:00 UTC 2024

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