| Four Servicenow role |||||||| ServiceNow Architect - Custom Apps ||||||| Servicenow Project Manager Catalogue |||||||| SNOW Project Manager |||| ServiceNow ITOM Developer at Remote, Remote, USA |
| Email: [email protected] |
| Role/Title: ServiceNow Architect - Custom Apps Location: Remote Duration: Long term Job description: Overview Needing a ServiceNow Architect to oversee custom applications on ServiceNow Platform of a prominent global company. The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering leveraging App engine studio. Responsibilities Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances. Design end to end solutions to customer requirements. Service Portal design, often in support of custom applications Knowledge of Custom apps/ App Engine. Provide support of custom applications development and migration Implement ServiceNow in Domain separated instance. Support Virtual Agent configuration and development. Worked on CSM, HRSD, GRC, ITBM modules. Develop methodologies for consistent development, improvement, and deployment of designed solutions. Must Have Skills & Experience 8+ years of relevant experience with ServiceNow required. 3+ years experience with Java Script required. ServiceNow System Administrator certification required. At least 2 years in assessment, building & designing custom applications on ServiceNow. In depth knowledge of Custom Workspace is a must CSA is a must Active CSA + 2 Mainline certifications Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound At least 2 of the below required: CIS ITSM certification CIS CSM certification Certified Application Developer (ServiceNow). CIS Risk and Compliance certification. Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Prior experience in leading technical governance boards and solution reviews Expert in working on Performance Analytics Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment. Knowledge of integration Hub required. Excellent knowledge of ServiceNow Best Practices Good to Have Experience in ServiceNow Mobile app development Advanced knowledge of CSDM & CMDB ITIL Foundations certification preferred. Knowledge of LDAP/Active Directory. Experience with HTML coding Knowledge of Jelly script strongly preferred. Excellent collaboration skills including analysis, brainstorming, communication, teamwork. Ability and willingness to lead. Self-starter and innovator. Position: Servicenow Project Manager Catalogue Location: Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week) Duration: Long term Role Overview Service Management Project Manager, a self-driven individual who would be accountable for managing & driving end-to-end ITSM programs (constituted of multiple projects). Examples of projects could be e.g. to implement various ITIL processes utilizing tools like ServiceNow etc., service catalog transformation, drive automation across IT services & respective technical processes etc. Job Description: Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance. Managing several key/strategic projects at any given point in time preferably for ITSM Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction. Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI Maintaining strong business communication, presentation, and conflict management Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level Managing relationships & status reporting within the organization, with clients & applicable third parties Managing internal and external dependencies for the projects Create and track a plan to deliver the program goals, including the technical implementation plan. Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables. Scope (requirements)/ backlog management, quality management and risks and issues management Create & manage end-to-end program plans. Accountable for end-to-end delivery of overall project Accountable & lead to deliver agreed solutions with agreed quality. Desired Skills/Requirements: Graduate (minimum), MBA (IT/Operations) is preferred. 8-10 years of minimum project management experience in IT ITIL or ITSM certifications preferred. PMP certification is desirable. Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow or Summit is preferred) ******************************************************************************************************************************************************************************* Role: SNOW Project Manager Location: Mclean VA/ Plano TX (Hybrid) Duration: Long Term Job description : A self-driven individual who would be accountable for managing & driving ServiceNow Operations team end-to-end. Supervisory skills and the ability to leverage support from other parts of the organization. Ability to work with all levels of client and internal resources. Ability to organize, delegate, and leverage resources to accomplish objectives. Maintaining and delivering quality metrics, progress and status reporting to customer. Create and track a plan to deliver the program goals, including the technical implementation plan for Operations Team. Scope (requirements)/ backlog management, quality management and risks and issues management Experienced of handling ServiceNow development / BAU team as Tech Lead. Able to manage a team with different skills set and give technical guidance to the team. Strong oral and written communication skills with the ability to communicate technical information in non-technical language. Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind organizational change management. Experienced in implementation of ITSM solution using industry best practices. Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Knowledge of Authentication via Auth 2.0, certificates and Mid Server Implemented ServiceNow project in Domain separated instance. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. Good knowledge of MID Server installation and management Experience of custom applications development Experience of LDAP/Active Directory/SSO implementation Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation. Role :ServiceNow ITOM Developer Location: Mclean, VA / Plano, TX (Hybrid) Duration: Long Term Job Description: Must Have Experience Experienced in implementation of ITOM solutions using industry best practices. Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules. Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Regards Sagar Bhardwaj Sr. Technical Recruiter 300 Alexander Park |Suite #200|Princeton , NJ 08540 Office: +1 7324521006 Ext238 Email: [email protected]| URL: http://www.diverselynx.com -- Keywords: user interface information technology New Jersey Texas Virginia Four Servicenow role |||||||| ServiceNow Architect - Custom Apps ||||||| Servicenow Project Manager Catalogue |||||||| SNOW Project Manager |||| ServiceNow ITOM Developer [email protected] |
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| Tue Aug 13 21:39:00 UTC 2024 |