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C2C - Java Application Support/Production Support Engineer(No Java Developers) || USC, GC, GC-EAD only at Remote, Remote, USA
Email: [email protected]
Local to NY only

Java Application Support/Production Support Engineer(No Java Developers)

Hybrid-NY

Visa:
USC, GC, GC-EAD only

Description:

Location:

Hybrid (3 days on-site per week)

2 days in Midtown Manhattan, NY 10020

1 day in Harrison, NY 10580 (Free Shuttle Service Available 1 block from the Midtown Manhattan Office)

On-Call Requirements:

Level 2 Production Support

Weekend work required (based on rotation)

Saturdays and Sundays from 9 AM - 9 PM (typically 4-5 hours of work on an on-call basis)

Monday off following weekend work

Potential to convert

Required Experience:

6-10 Years.

Responsibilities:

Monitor, resolve system errors, disruptions.
Document resolution. Manage Incident as per
ITIL
lifecycle. Liaise with upstream data providers to resolve issues. Respond to and solve inquiries and operations requested by users. Document, Review, handling, and resolution steps for support scenarios.

Prepare and present stability reports and presentations. Analyze Alert and Stability trends and make recommendations. Investigate root cause of the issues, Inform, and educate developers about the cause so that developers and mitigate the root cause.

Automate

(1) Resolution of common problems (2) Routine investigations (3) Routine user requests using scripts or available programming platform. Lead reliability or business driven projects. Perform reliability engineering

You will work closely with engineering/development teams to design, build, and maintain systems and help them decide on products to use, schema design and query tuning.

You will troubleshoot issues across the entire stack: hardware, software, application, and network.

You will mentor other SREs on standard methodology for everything from monitoring to troubleshooting complex code and database issues.

You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management, and visibility of our services.

Represent the SRE organization
in design reviews and operational readiness exercises for new and existing services.

Participate in on-call rotation and periodic conference calls with other specialists from other time zones.

Required Experience:

Hands on
Java Application Support.

Hands on experience with UNIX

Hands on experience with SQL based database

Three Tier (U/I, Middleware, Backend) Support
experience with DBs such as IBM, DB2, Sybase, Mongo, Green Plum, KDB- all are okay but
(Sybase is preferred)

Excellent analytical and communication skills

Ability to prioritize and willingness to take ownership

Problem solving
mindset and solution enabler

Great Problem
trouble shooting
and debug ability

Familiar with
Financial Products
like Equity and Fixed Income, securities, different type of risks in an investment bank, Trade flow

Should be able to contribute to system design and architecture with strong database knowledge.

Desired Skills

In depth Knowledge of
Automation
Related activities using scripting languages such as Python, Bash, Perl, Ruby

Experience using Enterprise Tools such as App Dynamic,
Grafana, Splunk, Dynatrace

Awareness of, and ability to reason about modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes generally, micro services, and so on.

Deep understanding of operating system level concepts such as processes, memory allocation, and the network stack, understanding of how applications are affected by the above, and ability to debug same.

Generally speaking, practical experience running large scale online systems is always an advantage.

Regards,

Adarsh Sharma

Senior Technical Recruiter

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Keywords: access management information technology green card New York
C2C - Java Application Support/Production Support Engineer(No Java Developers) || USC, GC, GC-EAD only
[email protected]
[email protected]
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Wed Aug 14 22:41:00 UTC 2024

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