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Lead System Admin ServiceNow GRC at Remote, Remote, USA
Email: [email protected]
From:
Abhishek Singh,
KK Associates
[email protected]
Reply to:   [email protected]

Lead System Admin ServiceNow GRC | Shift (8 AM PST to 5 PM PST) Location US

Job description

The ideal candidate is an experienced ServiceNow developer with firsthand preferred technical expertise across the ServiceNow Platform, specifically including the GRC (Audit, Policy Compliance, Risk Management, and Vendor Management).
The ideal candidate will be responsible for All code movement to Production from lower instances following SVB change/release management policy, reviewing technical documentation, be the first point of contact for any production issues.
 Act as ServiceNow Admin lead and make sure overall platform stability and availability of GRC. ITSM, HR modules.
The role will act as lead service administrator and participate operation review and making sure ServiceNow platform infra are scaled up to handle user volume.
Good knowledge on GRC foundation data entity, class, Integrations, scripting.

Other responsibilities include but are not limited to:

MID server configuring and maintenance
Work on break-fix / Incident. Act as L1/L2 of ServiceNow GRC issues
Solid troubleshoot issues
User access, role and group management
Developing/configuring solutions
Coordinate and manage system/user acceptance testing
Support Data certification
Plugin installations, cloning of instances

 Experience integrating ServiceNow with external systems through SOAP or REST web services

Responsible for platform upgrades, patch, hotfix of ServiceNow platform
Stays abreast of emerging technologies and trends in ServiceNow
Oversee and assist with ServiceNow administration and operations activities, including resolving incidents, problems and user requests.
Build automation, integrations or other capabilities to ensure efficient processes and solutions.

Work Experience and Qualifications:

ServiceNow development/Admin experience in GRC is a must.
Minimum Bachelors degree in an IT related field or equivalent experience
ServiceNow Certified System Administrator (strongly preferred)
Familiar with standard software development concepts, practices, and procedures including code management, quality gates, and SDLC documentation
Knowledge of ITIL disciplines
ServiceNow Administration/Developer experience
Solid understanding of the ServiceNow platform and other modules (ITSM, ITOM)
Good understanding of Risk Management and Cyber Security processes
Strong interpersonal skills, written and verbal communication
Must thrive at working in a fast-paced and dynamic environment while collaborating with remote teams
Detail-oriented, flexible with the ability to meet tight deadlines
Strong analytical, estimating, and problem-solving skills; takes a logical, analytical approach to problem-solving and pays close attention to detail
Ability to present technical information in a way that non-technical management and staff will understand

Regards,

Abhishek Singh|  KK Associates LLC.

8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070

555 Metro Place North, Suite # 100, Dublin, OH 43017

Contact :- +1 925-409-3082

Email : [email protected]

Keywords: access management
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Thu Nov 24 18:56:00 UTC 2022

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