| Job Opening :: Service Delivery Manager :: Seattle, WA (Hybrid) at Seattle, Washington, USA |
| Email: [email protected] |
| From: Ben, Talent Junction [email protected] Reply to: [email protected] Hello, I hope youre doing Great..! My name is Ben (Technical Recruiter) and I am from Talent Junction LLC. I am reaching out to you about an exciting job opportunity with one of our clients. Talent Junction LLC is a highly recognized provider of professional IT Consulting Services across the USA. Should you have interest, please send a Microsoft word copy of your resume to [email protected] Please include the job title, authorization to work, interview/project availability, and contact information along with the details requested below. Remember, if you have the right set of aptitude and attitude, we have just the right job for youplease rush your resume now, we can guarantee immediate interviews. Job Title: Service Delivery Manager Type: Contract Location: Seattle, WA (Hybrid) JOB DESCRIPTION: JOB DESCRIPTION: 5 to 7 years of experience leading IT support for retail/ QSR segment Proficient in Point-of-sale system like Oracle ITIL certification / experience preferred including ITSM tools like ServiceNow. Experience with automation using RPA and GenAI good to have. Excellent leadership and collaboration skills. Lead Service delivery management and provide flawless end user support for IT Support for a QSR client. Ensure timely response and resolution of support requests and incidents within agreed upon service level agreements. Implement and standardize IT support policies, procedures, and customer concerns. Update and maintain IT Assets, Software, Documentation, Processes, Communications, Vendors, Credentials, and Technology Solutions. Collaborate with third-party vendors and services providers to address technical issues. Continuously review team performance and improve processes and procedures. Act as a crucial point of contact between our distributed team and clients, providing customized solutions based on their specific needs. Provide technical support for hardware, software, applications, and related technologies. Verify system functionality and follow up on service requests to ensure resolution. Collaborate with global teams to prioritize technology and ensure compliance with company standards. Manage business and IT collaborators. Service Delivery Manager for QSR client leading global IT support team for their restaurants . Ben K Technical Recruiter Talent Junction 2060 Walsh Avenue, Suite 122, Santa Clara, CA 95050 E-mail Id : ben @talent-junction.com Hangout: | ben @talent-junction.com | Keywords: access management information technology California Idaho Washington Job Opening :: Service Delivery Manager :: Seattle, WA (Hybrid) [email protected] |
| [email protected] View all |
| Thu Aug 15 18:42:00 UTC 2024 |