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ServiceNow Technical Consultant Lead at Remote, Remote, USA
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Manish,

Tanisha Systems

[email protected]

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ServiceNow Technical Consultant/Lead

Remote

Contract Position

Service Mapping

Heath's infrastructure.

Use ServiceNow Discovery and Agent Client Collector to create a service-aware view of Parkland

Install Agent Client Collector on all Health workstations and servers.

Identify top tier critical applications (approx. 60) and their service owners.

Configure application definitions to insure proper discovery and mapping.

...

Identify best service mapping tactics for the organization.

Configure service dashboard within Service Operations Workspace.

Configure Agent Client Collectors installed on workstations and servers to allow for script execution for both preventative maintenance and corrective maintenance actions.

Organizational Change Management

Alignment and development of the organizational readiness strategy outlining key strategic deliverables, roles and responsibilities, and suggested approach based on project need

Guidance on the formulation of strategic & key messaging utilizing development methods such as:

Program messaging guidance

Messaging Waterfall

Starter Vision and Value statements

Persona profiling

Communications channel analysis

Campaign cadence and timing

Guidance and templates on common stakeholder types, and identifying key audiences impacted by the change and understanding how they may be impacted.

Guidance and template in the development of a communications plan outlining strategic messages required for stakeholder adoption.

Regards,

Manish Rawat

Tanisha Systems Inc.

75 Federal St, Boston, MA 02110

[email protected]

| (M)

(732) 377-3513

Keywords: Massachusetts
ServiceNow Technical Consultant Lead
[email protected]
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Fri Aug 16 02:07:00 UTC 2024

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