| IT Systems Administrator at Remote, Remote, USA |
| Email: [email protected] |
| From: vishnu priyanka, fluxtek solutions [email protected] Reply to: [email protected] Role- - IT Systems Administrator Job Location - 123 Main Street, Mexico City, Mxico, Mexico, 01120 Digital Workplace Junior Engineer Employee Productivity Applications & Intranet w2 Job Description We are looking for a junior or mid-level IT Engineer, who feels comfortable with IT software in the categories of Project Management, Whiteboarding & Ideation, Intranet, and Federated Search. Experience in the full software lifecycle and general application support is favorable as you will be providing specialized solutions in Digital Workplace services, optimization, and general end-user experience. *** Applicant should have strong experience with ServiceNow EC Platform (Intranet) and various productivity apps. As part of the Project Team, you will be responsible for defining, designing, and implementing a Digital Workplace setup for various employee teams and stakeholders across various locations. Hands-on experience in both building and ongoing operational excellence is essential. You will work with other, highly qualified application developers, admins, analysts, and engineers in cross-functional teams. A big advantage of the role is that you willhave an end-to-end understanding and influence onwhat is being built. Responsibilities Your activities will mostly be connected with designing, building, testing, and implementing modern workplace technologies in an enterprise environment. You will work with IT Infrastructure and other business teams to deliver quality solutions and documentation, including clear procedures and work instructions. You will impact improvements of processes, integrations, andautomation ofsolutions. By working together with thesolutions teams, business analysts, and stakeholders you will prepare solutions designs and supportthe end-user with migration activities into the new infrastructure, custom solutions, and ongoing maintenance. Qualifications We are looking for a person with previous experience in a similar field of infrastructure transformation. 3-5+ years of experience in Digital Workplace applications 3+ years of experience with Smartsheet and other Project Management Applications Strong experience in Jira and Confluence Experience with creating dashboards, reports, wireframes, and knowledge-base articles Experience withSmartsheet, Figma, Lucid, various Intranet and search systems, as well aspublic cloud providers (Azure),SAML/SCIM, and automation. Experience with Microsoft, SharePoint, and Slack is a bonus. From a security point of view, it's important for you to be familiar withCloud App Security Be acommunicative team player, who doesn't onlyread technical documentationwell, but alsocollaborates with other team members and business stakeholders. Excellent knowledge around UI/UX. Experience with ticket cues (Service Now, JIRA) & change management Strong problem solving, data visualization and communication skills A drive to learn and master new technologies and techniques Coding tasks and knowledge of Postman, Python is a bonus, but not required Ability to work in ambiguity as the company is constantly changing Application Portfolio Management support (review of incoming requests, cross reference for SOF/SCR, help general process workflow) Be able to manage smaller projects to help improve our digital workplace apps. Manage our Slack channel to help assist our service desk team. Provide white glove support for our users who need more hand on support on some of our applications. Write and update Knowledge base articles to help the service desk understand processes. Other apps we work closely with include Lucid, Figma, Adobe Suite, Intranet, Federated Search, Calendly, Grammarly, Airtable, Asana Location Department: Enterprise Technology Digital Workplace & Solutions, Employee Productivity Apps Location: Remote Offshore ---- Do you have practical experience in solutions, administrating, designing, and building integrations with a variety of Digital Workplace IT software applications Are you able to communicate efficiently and effectively with the business stakeholders to understand their requirements and select/build solutions that will deliver according to their requirements Are you able to move fast and adjust your solution on the fly as needed Keywords: user interface user experience information technology wtwo IT Systems Administrator [email protected] |
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| Fri Aug 16 04:22:00 UTC 2024 |