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ServiceNow Project Manager at Waltham, Massachusetts, USA
Email: [email protected]
From:

Aliya,

G & S Tachyon, Inc.

[email protected]

Reply to:   [email protected]

Title:                     ServiceNow Project Manager

Client:                  Financial Services Client

Start Date:          ASAP

Location:             Waltham, MA (2-3 days per week onsite)

Duration:             612-month contract to hire (CANDIDATE MUST BE WILLING/ABLE TO CONVERT TO AN EMPLOYEE AFTER CONTRACT PERIOD)

REQUIRED WITH EACH CANDIDATE SUBMISSION
LinkedIn Bio
2 PROFESSIONAL references (Manager or above).  Will verifiable LinkedIn bio/work email, title, phone.

We are currently seeking a Project Manager with experience in managing ServiceNow projects.

Key Responsibilities
Establishing communications between project stakeholders to ensure timely decision-making and transparency
Cultivating strong relationships with technology partners to oversee and coordinate incident responses, service, operational tasks, and milestones
Communicating project timelines and dependency changes
Delivering project and work statuses, issues, and risks, as well as recommending improvements to stakeholders and leadership
Securing project task ownership and ensuring that stakeholders can execute on action items
Tracking data and key project performance indicators, identifying trends, and ensuring that projects and programs align with firm priorities
Working with the program manager within the Advisor Technology Solutions team to establish consistent processes, policies, and tracking for all service, operational, and project platform tasks 

Core Strengths and Skills
5-8 years of HANDS-ON Project Management experience, specifically on ServiceNow/Amazon Connect, or Helpdesk processes and projects
PMP
Excellent verbal, written and listening skills
Ability to communicate successfully with business subject matter experts, technology partners and home office staff frequentlyboth over the phone and in-person
Effective leader and collaborator who builds and nurtures strong relationships
Continuous learner who adapts quickly and positively to change
Financial or similar industry experience
Knowledge of incident management and program tracking software such as ServiceNow and Jira a plus

Aliya 

Sr. Technical Recruitments

G & S Tachyon, Inc.

200 W Higgins Rd, Suite 302

Schaumburg, IL - 60195

www.gstachyon.com

E: [email protected]

Keywords: Illinois Massachusetts
ServiceNow Project Manager
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Mon Aug 19 18:34:00 UTC 2024

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Location: Waltham, Massachusetts