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Lab Computing Engineer at Rahway, New Jersey, USA
Email: [email protected]
Hi,

Position: Lab Computing Engineer.

Location Rahway, NJ (onsite)-Locals or nearby

Must have hands on Empower Lab Management System Experience

Looking for a 2 hands on Lab Computing Engineers with Empower. Empower is a Lab Managment tool- Empower Lab Management System.

IT Lab/Application support

This position will work closely with the Lab computing team and clients to troubleshoot issues with hardware and software in the pharmaceutical laboratory setting.

Responsibilities:

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing approved software, and removing older software versions

Setting-up, maintenance and administration of end user computer devices and related computing environments including systems software, applications software, hardware, and
configurations

Some troubleshooting of lab instruments\\lab computer systems interfaces. Assist in data storage solutions

Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications,
hardware issues, laptop parts replacement, imaging, data wiping, asset control, and detailed ticket documentation

Required Skills:

Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills are required

Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources

Strong written and verbal communication skills

Provide positive customer experiences when working with users

Can manage multiple projects / tickets simultaneously

Quicky diagnose issues and work to resolve

Adapt to an ever-changing environment

Qualifications: 

Associate Degree or technical institute degree or equivalent experience required

Prior experience in IT Deskside/Desktop break/fix support or similar role

Excellent Windows 7/10 and Microsoft Office Suite (including O365) trouble shooting skills, as well as hardware trouble shooting skills

Experience in using a ticket system experience is a plus

Overall:

Independent, Self-Motivated & Results driven

Willing & able to quickly acquire new Technical Skills & Business Principles

A critical thinker who possesses logical reasoning

Curious and always looking for creative solutions to complex problems

  Regards,

  Muraliprasath S

  Talent Acquisition

                               RD Solutions Inc

  Email:

[email protected]

www.rdsolutionsinc.com

RD Solutions Inc  Iselin, NJ  08830, United States

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Keywords: information technology microsoft New Jersey
Lab Computing Engineer
[email protected]
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Mon Aug 19 19:13:00 UTC 2024

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Location: Rahway, New Jersey