| IT White Glove Support Specialist in NYC, NY at NYC, New York, USA |
| Email: [email protected] |
| From: Deepika Dua, Stellar Consulting Solutions LLC [email protected] Reply to: [email protected] Hi My name is Deepika & I am a recruiter at Stellar Consulting, and I came across your profile while looking for qualified candidates for IT White Glove Support Specialist role. I was impressed by your experience and skills . I think you would be a great fit for this role, as you have almost all the skills & experience required for the role. Below are the job details for your reference. Job Title : IT White Glove Support Specialist Location : Location: NYC, NY Duration : Long Term Job Description We are seeking a highly skilled IT White Glove Support Specialist to provide top-tier technical support at our NYC office, where our senior executives are based. This role requires exceptional customer service skills, technical expertise, and a proactive approach to problem-solving. Responsibilities Provide high-quality, personalized IT support to the CE and senior executives. Troubleshoot and resolve hardware, software, and network issues promptly. Set up and configure devices, including laptops, mobile phones, and tablets. Ensure seamless operation f video conferencing and presentation systems. Manage and support office IT infrastructure, including printers, network devices, and security systems. Maintain detailed records of support requests and resolutions. Collaborate with the broader IT team to implement and support new technologies. Conduct regular system audits and updates to ensure optimal performance and security. Qualifications: Bachlers degree in Information Technology, Computer Science, r a related field. Minimum of 5 years of experience in IT support, with at least 2 years in a white glove support role. Strong knowledge of Windows and macOS operating systems. Proficiency in supporting Microsoft office Suite, email clients, and their productivity tells. Experience with mobile device management (MDM) and remote support tolls. Excellent communication and interpersonal skills. Ability to work independently and handle high-pressure situations with professionalism. Strong problem-solving skills and attention to detail. Certificatins such as CompTIA A+, Microsoft Certified Professional (MCP), or Apple Certified Support Professional (ACSP) are a plus. Deepika Dua Sr. Technical Recruiter at Stellar Consulting Solutins, LLC Phone : +1 678-935-7075 : https://www.linkedin.com/in/deepika-dua-018459166/ Keywords: access management rlang information technology container edition New York IT White Glove Support Specialist in NYC, NY [email protected] |
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| Tue Aug 20 19:41:00 UTC 2024 |