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ServiceNow ITSM developers at Remote, Remote, USA
Email: [email protected]
From:

Nidhi yadav,

Tek inspirations

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing well..

I have positions for 

ServiceNow ITSM developers
in
Location::

Remote
with our client. Kindly review the job description below and see if it might be an option worth considering.

Title - ServiceNow ITSM developers

Job Type Remote

Location Los Angeles, CA

Visa USC/GC/GC EAD/H4 EAD

MOI Skype 

1. Basis Resource 

Desired Qualifications 

Extensive knowledge of JavaScript 

Familiarity with UI, SQL, HTML and CSS 

Knowledge of XML and structural programming concepts 

Knowledge of ITIL processes 

Experience in developing ServiceNow report 

Experience in ServiceNow Playbook development 

Experience in inbound and outbound data exchange development between 

ServiceNow and other systems via API (REST and SOAP) 

Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow 

NowAssist is preferable 

Scope of Services 

Develop ServiceNow ITSM technical implementation and migration plan 

Install, configure and customize the ServiceNow ITSM platform (business rules, UI policies, workflow, playbook, tableetc) to align with requirements 

Migrate configurations, user access, service requests, incident, workorder, change requests from an existing system to ServiceNow ITSM 

Configure integrations between ServiceNow and other systems to enable seamless communication and data exchange using APIs and data load 

Create reports for ITSM data in ServiceNow and Microsoft PowerBI 

Review current LAUSD ServiceNow CSM setup and assist with troubleshooting issues 

Analyzes system performance and adjusts various tuning parameters or code for best performance 

Performs unit test, UAT, stress test scenarios with technical staff Implement on-going enhancements requests 

 WORK SCHEDULE

The resource(s) shall be available to begin work upon full execution of the agreement. Standard work hours will be Monday through Friday between 7:30 AM to 4:00 PM PT, unless other arrangements are mutually agreed upon. The actual schedule may be adjusted based on project needs by the sponsor. 

 OTHERS

For the duration of the project, the proposed firm and/or resource are expected to bring their own laptop computer equipped with appropriate project management tools such as MS Word, Excel, SharePoint, etc. 

A performance review will be conducted by the District to ensure services are performed satisfactorily by the Contractor and its resource. Contractor will be notified by the District of their performance. If the review is unsatisfactory, the contractor will be required to submit a corrective action plan to address the deficiencies. If the performance is not improved, the contract will not be renewed, and the option years will not be exercised.

Regards,

Nidhi Yadav

Technical  recruiter | TEK Inspirations LLC

13573 Tabasco Cat Trail, Frisco, TX 75035

Email: 
[email protected]

Keywords: user interface access management information technology green card microsoft California Texas
ServiceNow ITSM developers
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Wed Aug 21 18:42:00 UTC 2024

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