| Hiring for SErvicenow BA at San Diego,CA at Remote, Remote, USA |
| Email: [email protected] |
| From: Dushyanth, Siriinfo [email protected] Reply to: [email protected] Hi Hiring for SErvicenow BA at San Diego,CA Role Description: Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience. Competencies: ServiceNow_ITAM (IT Asset Management), ServiceNow Experience (Years): 6-8 Essential Skills: Partner with business customers to collect, define, analyze, document and review user stories and functional requirements for projects and enhancements for ServiceNow applications. Create process definition diagrams, use cases, user stories, requirement traceability matrix, and acceptance criteria. Build reports, dashboards and KPI analytics of ServiceNow data using tools such as ServiceNow Performance Analytics. Develop and execute test plans including User Acceptance Testing with business stakeholders. Understand and convey business priorities for initiatives, enhancements and projects including assisting in development of roadmap and future capabilities of solutions. Collect, consolidate, and analyze service metrics to facilitate decision making related to service improvements. Evaluate and ensure solutions meet agreed upon business requirements and drives business customer satisfaction. Coordinate and lead discussions between ServiceNow developers, product owners, and architects with internal customers to ensure services are meeting business needs and requirements. Thanks & regards Dushyanth | Sr. IT Recruiter| Email: [email protected] Keywords: business analyst information technology California Hiring for SErvicenow BA at San Diego,CA [email protected] |
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| Wed Aug 21 18:46:00 UTC 2024 |