| HCL - DATA SECURITY ENGINEER, St. Louis, MO at Remote, Remote, USA |
| Email: [email protected] |
| SR Number DFS/DFS/2024/2449660 Location St. Louis, Missouri No. of Positions 1 Job Description (Posting). JD - Varonis normally comes into security, CFSC supports mostly, am not sure team we will have skill in HCBU unless someone from AD/NAS storage team acquire skill but if any will keep posted. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations or L3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. Experience 7-8 Years Qualification B-Tech Skill (Primary) INFORMATION SECURITY-DATA SECURITY-DATA ACCESS GOVERNANCE Thanks and Regards, Ankush Verma | Lead Recruiter Office: 732 485 0000 - 9086 Direct: 209-207-5752 Email: ankush@ cygnuspro.com Cygnus Professional Inc. https://www.linkedin.com/in/ankush-verma-7a1818b2/ Keywords: access management active directory HCL - DATA SECURITY ENGINEER, St. Louis, MO [email protected] |
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| Wed Aug 21 19:26:00 UTC 2024 |