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C2C Role || ServiceNow Business System Analyst, at Jersey City, New Jersey, USA
Email: [email protected]
Job Title: ServiceNow Business System Analyst,

Location: Jersey City, NJ / Dallas, TX  
3 days
in office mandatory
.

Duration: 6+ months extendable

Job Description:

Pls submit local candidates only with DL, Linkedin,
and H1 / GC / EAD / work authorization copy, 3 days in office is MANDATORY
- can submit only 3 candidates.

Pls check the below highlighted
skills, and submit only qualified resumes.

The main purpose of this role is to
collaborate with other functional representatives on an Agile delivery team to
build products that end-users highly value, are consistent with the
architecture design, and satisfy strategic and business objectives. The
ServiceNow Business Systems Analyst
will lead product design discovery on projects, engage with the Product Owner
and user/user proxies to slice and translate requirements into valuable
offerings and drive the delivery of high-quality solutions.

Your Responsibilities

Actively
participates with other members of the ServiceNow delivery team (Product
Manager, Product Owners, Information Architects, UX Designers, Mid-Tier
Dev, UI Dev, QA Analysts and other BAs) to build solutions that meet
business needs in an Agile setting (i.e., scrum ceremonies, collocated
team, etc.)

Works with the team to decompose requirements
into stories, uncover associated workflows, data and business rules as
well as define acceptance criteria based on real world scenarios

Analyzes improvement requests and bugs to
determine solutions that do not negatively impact other product features

Applies detailed knowledge of design principles
and user needs to ensure that user interfaces are of high quality,
extremely usable, perform well and are consistent across product lines

Conducts design walkthroughs, demos and
functionality feedback sessions with internal and external stakeholders

Support and drive Organizational Change
Management (OCM) efforts as part of the ServiceNow Product team to help
stakeholders adopt enhancements and new capabilities.

Determines and produces just-enough documentation
for the functionality being delivered in iterations, but also compiles a
running specification that serves as a functional specification for the
final deliverable.

Fosters a culture of dedication, teamwork,
problem solving, and continuous improvement.

Moves project forward by stepping into other
functional roles (testing, iteration management, etc.), when applicable

Partners with internal stakeholders on
operational readiness activities by sharing subject matter expertise on
features and functions and uncovering operational requirements.

Mentors/trains other new functional and delivery
team members on Agile Methodology

Helps build BA standards and best practices.

Aligns risk and control processes into day to day
responsibilities to supervise and mitigate risk; advances appropriately

Qualifications

Bachelor's degree or equivalent experience

10 years
Business Analysis/Solution Design/Software Development experience

ServiceNow
experience as a Business Analyst
, Catalog Admin or System Admin

Experience in Agile/scrum methodology, including
defining a minimal viable product, and exposure to other software
development methodologies.

Collaborative approach to problem solving and
comfortable working with cross-functional teams.

Excellent communication and analytical skills

Experience in UI/UX design and wireframing is a
plus.

-----------------------------

Thanks & Regards

Munesh Kumar

Talent Acquisition Specialist

US: +1 848-278-3477

Indian: +91 9582972504

Email: 
[email protected]

--

Keywords: quality analyst business analyst user interface user experience information technology green card California New Jersey Texas
C2C Role || ServiceNow Business System Analyst,
[email protected]
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Wed Aug 21 19:50:00 UTC 2024

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Location: Jersey City, New Jersey