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Hiring Lead ServiceNow Developer (Must be Certified) | Need USC Only at Remote, Remote, USA
Email: [email protected]
Good day,

My name is Pradip and I am a Recruitment Specialist at GTECH
LLC. Please find an exclusive job opportunity and respond with your resumes at [email protected]

Lead ServiceNow Developer

12+ Months Contract

Remote Role

Must be US Citizen

*** This role can be remote in the US, however, residency
in northern VA for meetings onsite with clients or at ICF HQ (Reston, VA) is
highly preferred***

Description:

As a Lead ServiceNow Developer, you play a pivotal role in
successfully leading the design and deployment of ServiceNow solutions for our
clients. In this role, you will lead the design, configuration, customization,
and implementation of ServiceNow applications to meet specific business
requirements. Your technical expertise and leadership, attention to detail, and
commitment to excellence will contribute significantly to the success of our
projects and the satisfaction of our clients.

Your responsibilities include:

Solution
Discovery & Design: Work closely with Solutions Architects
and Business Analysts to understand and document the business outcomes and
functional requirements and lead the design of complex, effective
ServiceNow solutions that align to those needs.

Technical
Implementation: Collaborate with cross-functional teams and lead
the implementation of ServiceNow solutions that align with the designed
requirements and ensure solutions meet industry best practices. Develop
and maintain advanced scripts, business rules, and client scripts.

Data
Migration: Support data migration design and activities from
legacy systems to ServiceNow, ensuring data accuracy and consistency
during the transition. Validate that data is migrated to the most
beneficial ServiceNow data structures, leveraging out-of-the-box data
schemas before designing custom tables and fields.

Integration
Management: Assist architects in the design and integration of
ServiceNow with other systems and applications to create seamless
end-to-end processes.

System
Optimization: Collaborate with solutions architects to analyze
platform performance, design optimization strategies, and implement
performance and security improvement configurations, contributing to the
overall stability, efficiency, and security of ServiceNow solutions.

Technical
Documentation: Validate the completeness of the teams
documentation of configurations, customizations, data schemas, and other
technical decisions.

Testing
and Quality Assurance: Conduct thorough testing of ServiceNow
configurations to validate functionality, data integrity, and user
experience. Address any issues and perform necessary adjustments to ensure
the solution meets the desired outcomes.

User
Training: Support end-user training to ensure a smooth adoption
of the implemented solution.

Change
Management: Support change management efforts by assisting senior
developers, architects, and users during the transition period, addressing
inquiries, and resolving issues promptly.

Incident
and Problem Resolution: Troubleshoot and resolve technical issues
related to ServiceNow implementations. Collaborate with support teams to
provide timely resolution to incidents and problems.

Best
Practices: Contribute to the development of ICFs best practices
and standards. Adhere to security and implementation best practices and
ensure that implemented solutions meet relevant compliance requirements.

Continuous
Learning: Stay updated on the latest ServiceNow features,
enhancements, and best practices to enhance the quality of implementations
and maintain expertise in the platform. Continue certification and
training process to meet Practice standards and growth areas and
contribute to the continued success of the team.

Mentorship: Provide
technical guidance to Associate ServiceNow Developers and ServiceNow
Developers. Support the growth of other Practice members to meet the needs
of their role, the business, and future growth opportunities. Share
solutions and lessons learned with the Practice.

Collaboration
and Communication: Work closely with project managers, other
implementation specialists, and stakeholders to ensure seamless project
coordination and effective, regular communication, including risks,
issues, successes, and overall project status.

Corporate
Growth: Support the development of client roadmaps and solution
demonstrations to identify and foster new opportunities for ICF services
and ServiceNow license sales. Although not required, it is encouraged to
support proposals (bids) for new opportunities, including oral
presentations and written technical proposals.

Required Experiences and Certifications

5+ years of experience implementing ServiceNow solutions

ServiceNow Certified System Administrator

Certified in two or more additional mainline certifications, with preference
for the following combinations:

ServiceNow
Certified Application Developer and Certified Implementation Specialist
(CIS) Application Portfolio Management

CIS
Human Resources and CIS IT Service Management

CIS
Customer Service Management and CIS IT Service Management

CIS
Discovery and CIS Service Mapping

CIS
Software Asset Management and CIS Hardware Asset Management

CIS
Project Portfolio Management and CIS Application Portfolio Management

US
Citizenship is required (required by the federal government for this
position).

Must
be able to get a Public Trust.

Valuable Skills for this Role

The ideal candidate will also have:

Hands-on
experience (>480 hours each) configuring or building 10 or more
ServiceNow applications.

In-depth
knowledge of ServiceNow platform capabilities, modules, and best practices

Familiarity
with ITIL processes and IT Service Management (ITSM) principles

In-depth
knowledge of scripting languages, including JavaScript and GlideScript

Strong
technical skills, including workflow configuration, and business rule
development.

Expertise
in designing and implementing complex workflows.

The
ability to independently create and manage integrations with external
systems.

Strong
problem-solving skills and ability to innovate solutions.

Detail-oriented
tendencies with excellent problem-solving and analytical abilities.

The
ability to work effectively in a team-oriented, collaborative environment.

Excellent
communication and leadership abilities

Understanding
of performance optimization techniques

Thanks and
Regards,

GTECH LLC

Pradip Sarkar |
Senior Technical Recruiter

Mobile (469)
527-2014 | Fax: (469) 336-1672

IT and Telecom
Staffing | Consulting | Digital Transformation

Data Analytics
and Data Governance | 5G Network Design

We believe great
people deliver great technology

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Hiring Lead ServiceNow Developer (Must be Certified) | Need USC Only
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Wed Aug 21 23:44:00 UTC 2024

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