| Support lead, lead system analyst, application support :: Hybrid- Chicago, IL at Chicago, Illinois, USA |
| Email: [email protected] |
| From: sweety, Source InfoTech Inc [email protected] Reply to: [email protected] Hi, Hope you all are doing great, Please find the job description below, Titles: Support lead, lead system analyst, application support Location: Hybrid- Chicago, IL Duration: 12 Months Visa: USC and GC only Video Interview Some development background, some IT experience SQLetc Some kind of lead experience Example of service providers they worked with in supporting applications If service provider is meeting kpis understanding why the tickets are not moving experience how to look in servicenow and read dashboards Dont have support and technical background Service provider offshore and onsite, include cognizant, Accenture Service providing is sitting on a ticket, this candidate needs to understand why so they need that type of technical background. Experience with service providers how they work and how their kpis measured Led a project, leading the service provider and how to communicate with your stakeholders and monitor where things are working well and issue resolution Servicenow as a tool to support an application team. Technical background Work with service providers Self-starter with excellent communication ITIL Who are they leading In support but undertake small projects Data warehouse projects, SQL What they are leading if you give service provider changes but not be able to lead the project from start to end. To lead enhancement from start to finish, collaborating with business units and stakeholders. Make sure your team is properly communicating. Like leading a small project team. No PMP but some project manager skillset Thanks, Sweety IT Recruiter Source InfoTech Inc., Email: [email protected] Disclaimer : If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] for automatic removal. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: information technology green card Illinois Support lead, lead system analyst, application support :: Hybrid- Chicago, IL [email protected] |
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| Thu Aug 22 00:13:00 UTC 2024 |