ServiceNow Support Role at Remote, Remote, USA |
Email: [email protected] |
From: Vikas, Synkriom [email protected] Reply to: [email protected] Qualifications: Experience: Proven track record in support engagements with substantial experience in ServiceNow development, configuration, and integration, particularly within the ITSM module. Technical Skills: In-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Proficiency in analyzing and fixing ServiceNow issues related to ITSM modules. Leadership: Demonstrated ability to lead and mentor technical teams, providing guidance and fostering a positive work environment. Project Management: Solid understanding of Agile methodologies and ITIL processes, with experience in applying these frameworks to project management and process improvement. Education & Certifications: Bachelors degree in Computer Science, Information Technology, or a related field (preferred). Relevant ServiceNow certifications (e.g., Certified ServiceNow Administrator, Certified Implementation Specialist) are highly desirable. Keywords: ServiceNow Support Role [email protected] |
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Thu Aug 22 00:13:00 UTC 2024 |