| Senior Support Engineer Location: [Philadelphia, PA, 19160] at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| Hi, Please share the profiles for below position Senior Support Engineer for Servicenow Location: [Philadelphia, PA, 19160] Need only Local Need only H1 and H4 6-8 Years of experience Primary Skills: Primary Support instances handling incidents and providing issues and fixes. ServiceNow development and integrations for ITSM module Resource who has worked on support engagements Prior experience and understanding on ServiceNow development and integrations for ITSM module. Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Maintained production instances and non-production instances. Supported many teams on reviewing the code and configuration changes and deploying them to production instances. Experience with ServiceNow issues analysis and fixing for ITSM modules. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment. Work with a solid understanding of Agile project methodologies and ITIL processes. Thanks & Regards Colin Isaac [email protected] Mindgraph : www.mind-graph.com -- Keywords: information technology Pennsylvania Senior Support Engineer Location: [Philadelphia, PA, 19160] [email protected] |
| [email protected] View all |
| Thu Aug 22 20:32:00 UTC 2024 |