| ServiceNow Support Role - C2C-C2H - Philadelphia - H1B Only - Hybrid at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| From: Abhilash s h, Blue ocean ventures [email protected] Reply to: [email protected] Role:Senior Support Engineer Location: Pennsylvania Hybrid from Philadelphia PA (3 days) Resource who has worked on support engagements Prior experience and understanding on ServiceNow development and integrations for ITSM module. Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Maintained production instances and non-production instances. Supported many teams on reviewing the code and configuration changes and deploying them to production instances. Experience with ServiceNow issues analysis and fixing for ITSM modules. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment. Work with a solid understanding of Agile project methodologies and ITIL processes. Regards, Abhilash SH https://www.linkedin.com/in/abhilash-s-h-ab07a5231/ Blue Ocean Ventures 5555 Glenridge Connector Suite 200 Atlanta, GA 30342 Email:[email protected] Will To Serve Will To Win Will To Lead Keywords: Georgia Pennsylvania ServiceNow Support Role - C2C-C2H - Philadelphia - H1B Only - Hybrid [email protected] |
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| Thu Aug 22 21:07:00 UTC 2024 |