| Hot C2C opening for Sr. IT Technical Writer Remote Role at Remote, Remote, USA |
| Email: [email protected] |
| From: Gobi, PiplNow LLC [email protected] Reply to: [email protected] Hi, We have an urgent C2C opening for Sr. IT Technical Writer Remote Role Our client is looking to fill this role immediately. If you are interested in this role, Please share the updated resume, filled skill matrix, consultant details, visa and dl copy ASAP. Skill Matrix: Skills Years of experience Total years of work exp in US As Sr. IT Technical Writer content management process improvement project management Deliverables Consultant Details: Full Name Phone Rate/salary Month & Date of Birth Passport Number Last 4 Digits of SSN Available time Slots to take an Interview FTE/Contract/C2H Current Location (City, State & ZIP) Willing to work Onsite/Remote/Hybrid If non-local - Open to relocate Availability from Date of Offer Last date of the project Any offers in the pipeline Linked In Profile Highest Education Details Are you a Citizen If no, answer below Current Work Authorization/Date of Expiry Month/Year For 1st Visa and Year of Entry into the US Proof of Work Authorization attached Driver's License Attached Total Years of Experience. Name of the company who holds the H1B Name of the company submitting the resume Name of the contact person (Recruiter) Phone Number Job Title: IT Technical Writer, Senior Location: Remote, Prefer consultants from CA Position Summary The IT Technical Writer, Senior plans, creates, manages, and delivers targeted, custom documentation and content management solutions that serve the needs of IT and business clients, both internal and external to their own organizations. Working independently, this role demonstrates advanced knowledge and technical competence in a senior professional level role, applying advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments. Job Responsibilities Content Management: Provides strategic, tactical, and operational consulting for document/content management technologies and services for internal/external clients. Designs, develops, and manages SharePoint sites. Designs document management structures; develops metadata tagging, custom lists, taxonomies, and retention processes; and maintains departmental document systems. Independently analyzes business processes and provides recommendations for improvement. Document/Project Management: Identifies clients documentation/business needs, scope, audience, deadlines, and key stakeholders for internal, external, special projects, and initiatives. Supports project delivery: deliverables, schedules, and resource requirements in project plans. Spearheads solutions and obtains client/stakeholder feedback. Interviews and collaborates with SMEs to develop and update documentation and other content management services. Develops document content, custom lists, document workflows, and taxonomies; and facilitates reviews and revisions. Maintains documents in IT content repositories including OneDrive, SharePoint, and the Guidance Document Library. Produces final documents for internal/external clients using standardized templates and established formats. Collaborates with SMEs to ensure the technical accuracy and quality of the content. Deliverables: Produces technical manuals and guides, including administration, configuration, installation, operation, standards, guidelines, and procedure, process, and user manuals. Produces compliance materials, including configuration manuals (CMs), process manuals (PMs), disaster recovery plans (DRPs), operations level agreements (OLAs), and service level agreements (SLAs). Produces collateral materials, such as executive/customer presentations, communication plans, brochures, white papers, and leave-behinds. Designs and produces instructional materials, including manuals, tutorials, job aids, etc. Produces Word, Excel, and PowerPoint templates. Supports IT Methodology Project and Guidance Document Initiative (GDI) templates. Produces graphics: flowcharts, organization charts, logos, photographs, etc. Qualifications Education & Experience: Education: High School diploma. Desired: BA/BS in Computer Science, English, Technical Writing, or any related field. 5 to 7 years of experience in content management, process improvement, and project management in the development of a wide range of IT documentation deliverables. Skills: Demonstrates advanced knowledge of relevant technical/professional concepts. Applies advanced knowledge to solve moderate to complex problems and takes a new perspective on existing solutions. May manage projects or initiatives. Presents findings and makes recommendations to management. Able to work and communicate across multiple departments. Excellent written and oral communication skills. Advanced knowledge in the use of MS Office and SharePoint. Desired: Extensive knowledge of key PG&E systems and processes, IT platforms, and/or the Utility industry. Abilities: Documentation Management: Completes documentation of service requests within established time frames; is accountable for sharing and publishing information according to company policies and practices. Process Improvement: Identifies process problems and opportunities for improvement and simplification and takes action to control and improve processes. Consulting Skills: Uses expertise to counsel or guide individuals regarding problems to be resolved on legal, financial, scientific, technical, or other professional principles. Communication Management: Manages communication activities to ensure all communication pieces clearly and accurately describe information in common, understandable terms and are consistent with company guidelines, policies, and procedures. Data Management: Gathers, groups, classifies, or arranges written information or data in a meaningful order or form (e.g., reports, charts, graphs); data management includes determining what data to gather and accurately maintaining data files. Research and Analysis: Monitors, gathers, and analyzes information, determines potential impacts, and recommends responses to challenges. Technology: Applies principles and methods of web technologies, tools, and delivery systems, including web security, privacy policy practices, and user interface issues. Keywords: business analyst information technology microsoft California Hot C2C opening for Sr. IT Technical Writer Remote Role [email protected] |
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| Thu Aug 22 21:31:00 UTC 2024 |