| Engineering PLM Production Lead ITSM and Project Coordinator at Remote, Remote, USA |
| Email: [email protected] |
| Kindly share only GC & USC. Title: Engineering PLM Production Lead ITSM and Project Coordinator Location: Southfield, MI (onsite) Experience: 8+ years Duration: 12+ Month Contract Description : As the Engineering PLM Production Lead ITSM, you will be responsible for leading the IT Service Management functions related to Product Lifecycle Management (PLM) systems within the engineering domain. This role requires a combination of technical expertise, leadership skills, and a focus on providing efficient and effective IT support for PLM processes. You will lead a team, oversee production support activities, and ensure the reliability and optimization of IT services supporting PLM systems. Responsibilities: Team Leadership: Lead and mentor a team of ITSM specialists focused on providing production support for PLM systems. Foster a collaborative and results-driven team environment. Production Support and Incident Management: Oversee the resolution of incidents related to PLM systems, ensuring timely and effective support for engineering teams. Implement and enhance incident management processes to minimize downtime. Service Request Management: Manage service requests related to PLM systems, ensuring prompt and accurate fulfillment of user requirements. Optimize service request workflows to improve efficiency. Change Management: Lead change management initiatives related to PLM processes and ITSM functions. Work closely with stakeholders to assess the impact of changes and ensure successful implementation. -- Keywords: information technology green card Michigan Engineering PLM Production Lead ITSM and Project Coordinator [email protected] |
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| Thu Aug 22 23:17:00 UTC 2024 |