| IT Asset Management Support::Austin, TX (Hybrid) at Austin, Texas, USA |
| Email: [email protected] |
| From: Abhiram Rout, Vyze [email protected] Reply to: [email protected] Job Title: ITAM = IT Asset Management Support Location: Austin, TX (Hybrid) Duration: 6+ months MOI: Skype Job Description: ITAM Systems Support 3 Years L2 Production Support 3 Years The Client Engineering team has launched a new ITAM service, called Corporate AOU, that tracks and reports on all internal use end user equipment (macOS, iOS, iPadOS, etc). We need a Sys Admin capable of learning the new platform and performing L2 triage and support for the admin users of the system. Handling support incidents in Service Now; documenting support trends; triaging and troubleshooting issues escalated to the team; collaborating with the existing team to determine short and long term solutions and enhancements. Keywords: information technology Texas IT Asset Management Support::Austin, TX (Hybrid) [email protected] |
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| Mon Aug 26 18:33:00 UTC 2024 |