| urgent opening for Service Delivery Manage (Bellevue, WA) at Bellevue, Washington, USA |
| Email: [email protected] |
| Hi Everybody, Greetings!! We have urgent opening for Service Delivery Manage ( Bellevue, WA) Job Title : Service Delivery Manage Location- Bellevue, WA (NEED LOCAL) Exp- 15+ Years Duration: 12 months+ possibly extended ONLY (H1B , H4EAD, USC) Mandatory Areas Must have Skills Please look for Service Delivery Manager with strong experience in various ITIL areas like Incident management, Service Management, Problem management, Change management etc, along with knowledge in one of the cloud platform (AWS, Azure). Skill 1 Yrs of Exp Incident Management Skill 2 Yrs of Exp Service Management Skill 3 Yrs of Exp Problem Management Skill 4 Yrs of Exp Change Management Responsibilities: Oversee delivery of multi-cloud support service by coordinating efforts of multiple teams to ensure timely and high quality response. Responsible for ensuring compliance with defined service level agreements(SLA) and Key performance indicators (KPI)Track and monitor the performance of services, identify areas for improvement, and implement changes as needed.Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively. Foster positive work environment and build culture of automation & innovation to improve service delivery performance. Maintain positive relationship with all stakeholders and ensure proactive response to their inquiries and concerns. Prepare operational/strategic reports based on defined cadences and present to Steering & Operational committees. Proactive identification of issues and risks, prepare strong mitigation/resolution plans. Experience:10+ years of progressive experience working as a Technical Delivery Manager or Service Delivery Manager. Strong multi-cloud (preferred AWS & Azure) and operations management skills.ITIL or similar certifications strongly preferred. Excellent communication, research, analytical, and documentation skills. Ability to handle multiple, concurrent activities; manage teams effectively and be responsive to users and stakeholders in a timely manner. Ruchi Verma Professional Recruiter Email: [email protected] Direct Number : 248-473-3018 Desk Board No : 248-473-0720 Ext: 176 LinkedIn- linkedin.com/in/ruchi-verma-a28b4921a 24543 Indoplex Circle,Suite 220, Farmington Hills,MI 48335 -- Keywords: information technology Michigan Washington urgent opening for Service Delivery Manage (Bellevue, WA) [email protected] |
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| Mon Aug 26 18:59:00 UTC 2024 |