| ServiceNow Telecommunications Service Management (TSM) - Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Siva Prasad, HCL Global Systems [email protected] Reply to: [email protected] Hi i hope your doing well, Job Title: ServiceNow Telecommunications Service Management (TSM) Implementation Specialist Remote Must have Certifications yes Certified System Administrator (CSA) Certified Implementation Specialist in CSM and FSM Must have Skills Skill 1 Yrs of Exp 10 years of experience working with the ServiceNow platform Skill 2 Yrs of Exp two years of experience in ServiceNow Telecommunications Service Management (TSM) Skill 3 Yrs of Exp Strong understanding of programming fundamentals, including: Data types (strings, numbers, booleans, arrays, objects) Control structures (if/else, loops, conditional statements) Functions and modules Job Description: Design and architect ServiceNow solutions tailored to the telecommunications industry, focusing on telecommunication service management. Collaborate with stakeholders to gather requirements, define business processes, and translate them into technical specifications. Develop custom applications, modules, and integrations within the ServiceNow platform to streamline telecommunication service management processes. Qualifications: Experience: Minimum of 10 years of experience working with the ServiceNow platform. Minimum of 2 years of experience in ServiceNow Telecommunications Service Management (TSM). Education & Certification: Bachelors degree in Computer Science, Information Technology, or a related field. Certified System Administrator (CSA). Certified Implementation Specialist in CSM and FSM. Technical Skills: Programming Fundamentals: Data types (strings, numbers, booleans, arrays, objects). Control structures (if/else, loops, conditional statements). Functions and modules. Object-Oriented Programming (OOP) concepts (classes, objects, inheritance, polymorphism). Proficiency in JavaScript: Syntax and semantics. DOM manipulation and events. Asynchronous programming (callbacks, promises, async/await). Error handling and debugging. Web Development/Front-End Skills: HTML structure and syntax. CSS selectors and styling. XML syntax and parsing. Web Development Concepts: Responsive web design (RWD) and mobile-first development. Single-page applications (SPAs) and client-side rendering. Web performance optimization (WPO) and accessibility. Front-End Frameworks & Libraries: React, Angular, or Vue.js. Bootstrap or other CSS frameworks. Web Development Tools: Webpack or other module bundlers. Babel or other transpilers. ESLint or other code linters. ServiceNow Specific Skills: ServiceNow architecture and data model. Table and field structures. Business rules, workflows, and approvals. Scripting (JavaScript, Groovy, etc.). Integration with external systems (REST, SOAP, etc.). ServiceNow Development Tools: Studio (application development, scripting, and debugging). Update Sets (managing and deploying changes). ServiceNow APIs (REST, SOAP, etc.). ServiceNow Modules & Applications (Familiarity with at least 3): IT Service Management (ITSM). Database Skills: Data modeling and schema design. Normalization and denormalization. Query optimization and indexing. Proficiency in Database Management Systems: Relational databases (MySQL, PostgreSQL, etc.). NoSQL databases (MongoDB, Cassandra, etc.). Database Design & Development: Creating and modifying database schemas. Writing SQL queries and stored procedures. Optimizing database performance and troubleshooting issues. Information Architecture Skills: Taxonomy and ontology. Content modeling and metadata. User experience (UX) and user interface (UI) design. Information Architecture Tools & Techniques: Creating and managing taxonomies and ontologies. Designing and implementing content models and metadata schemas. Developing and maintaining information architecture documentation and standards. Familiarity with Information Architecture Frameworks & Methodologies: Zachman Framework. TOGAF. Information Architecture Institute (IAI) standards. Additional Technical Requirements: Experience with agile development methodologies, such as Scrum or Kanban. Familiarity with version control systems, such as Git. Knowledge of cloud-based technologies, such as AWS or Azure. Understanding of DevOps practices. Keywords: user interface user experience javascript information technology ServiceNow Telecommunications Service Management (TSM) - Remote [email protected] |
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| Mon Aug 26 22:21:00 UTC 2024 |