| Urgent Requirement: at PA at Malvern, Pennsylvania, USA |
| Email: [email protected] |
| From: Raghu, Cloud0Tech LLC [email protected] Reply to: [email protected] Hi, Hope You are doing Great. We have an open position with one of our clients so please let me know your availability with your updated resume to [email protected] ASAP. Role: Conversational Designer at PA Exp:5+Yrs Location: Malvern ,PA (Day one Onsite) PASSPORT NUMBER IS MUST FOR SUBMISSION Job Description: Conversational Designer RESPONSIBILITIES: * Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions. * Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. * Creative thinking of users conversational journey with a bot. * Thinking of different ways in which a user can speak with a Human or Bot agent. * Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding. * Develops mockups, flows, redlining and other creative prototyping related items. * Operates with a 'customer first' mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints. EXPERIENCE REQUIRED * Excellent communication and writing skills. * Exceptional creative thinking, writing and persona building skills * 5+ years' experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles. EDUCATION QUALIFICATION * Preferred if Graduate in Engineering OR MCA OR an MBA Thanks and Regards Raghu Cloud9Tech LLC [email protected] 4693133140 Keywords: Pennsylvania Urgent Requirement: at PA [email protected] |
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| Mon Aug 26 23:05:00 UTC 2024 |