| SailPoint Operations Support Engineer//Baltimore, MD//Onsite at Baltimore, Maryland, USA |
| Email: [email protected] |
| Hello Recruiter, Please find the below Job Description and Share Resumes accordingly. Job Title : SailPoint Operations Support Engineer Location : Baltimore, MD(Onsite) Client : HCL America Contract : 6+months and Possible Extension. Job Description: Provide support for SailPoint IdentityIQ, including troubleshooting, incident resolution, and service requests. Manage user identities, roles, and access permissions within the SailPoint platform. Analyze and resolve issues related to identity provisioning, de-provisioning, and access management. Collaborate with development teams, and other stakeholders to ensure timely resolution of incidents and service requests. Monitor system performance and health, ensuring high availability and performance of the SailPoint platform. Maintain detailed documentation of support processes, configurations, and operational procedures. Ensure all IAM processes comply with organizational policies, standards, and regulatory requirements. Proactively identify opportunities for process improvement and automation within the IAM framework. Customize workflows, forms, rules, roles, policies, reports, certifications. Build and maintain workflows for various Lifecycle Events (Joiner, Leaver, Mover, Rehire and Inactive). Assists in the program development process, user acceptance testing, user access reviews, system documentation and implementation. Actively seek new ways of automating and eliminating task-based and repetitive work, to remove human error, and improve security posture. Qualifications: Education: Bachelors degree in computer science, Information Technology, or related field. Experience: 10+ years of experience in Identity and Access Management (IAM) operations. At least 7 years of hands-on experience with SailPoint IdentityIQ. Technical Skills: Proficient in SailPoint IdentityIQ installation, configuration, and administration. Strong understanding of IAM concepts, including identity lifecycle management, role-based access control (RBAC), and least privilege principles. Familiarity with directory services (e.g., Active Directory, LDAP). Basic knowledge of databases (SQL, Oracle) and scripting languages (e.g., PowerShell, JavaScript). Problem-Solving: Excellent analytical and troubleshooting skills. Communication: Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Certifications: Relevant certifications such as SailPoint Certified IdentityIQ Engineer, CompTIA Security+, or CISSP are a plus. Best Regards, Bhavya -- Bhavya Vemula Recruiter [email protected] Direct Number : +732 466 2860 Ext: 6237 Avance Consulting |1170 Rt 22 | Bridgewater Suite#301 | New Jersey 08807| Disclaimer: This e-mail communication and any attachments to it are confidential and privileged to Avance Consulting and are strictly intended only for the personal and confidential use of the designated recipient(s) named above. If you are not the intended recipient of this message, you are hereby notified that any review, dissemination, distribution or copying of this message is strictly prohibited and may be unlawful. Please notify the sender immediately and destroy all copies of this message along with all attachments there to. Keywords: information technology Delaware Maryland SailPoint Operations Support Engineer//Baltimore, MD//Onsite [email protected] |
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| Mon Aug 26 23:23:00 UTC 2024 |