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Urgent Opening: Desktop Support with Help Desk, ServiceNow, Office 365, VPN, Mobile Device Support Exp. at MA || Day One Onsite at Waltham, Massachusetts, USA
Email: [email protected]
Dear Professional,

Hope you are doing great today...

This is BABU, BDM FROM PANTAR SOLUTIONS INC, we are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME: 

Role: Desktop Support with Help Desk, ServiceNow, 
Office 365, VPN, 
Mobile Device Support Exp.

Location: Waltham, MA

Duration: Long Term Contract

Consultant LinkedIn profile should be created before 2018 || No Junk Profiles please.

Need Passport number, I94, Travel History documents during submission for H1/GC/GC EAD

Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US. 

The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. 

The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team. 

The Support Analyst will provide support to End Users on a variety of computing issues. 

Job Responsibilities and Functions 

Diagnose, resolve, and follow-up on issues relating to various user computing issues 

Provide technical support by phone, remote access, deskside, or site visits as required 

New hire device setup/Imaging Experience utilizing ticketing systems

Ensure tickets are accurately documented and resolved in accordance 

Device inventory management

Position may require working extended hours or occasional night/weekend as required

Excellent communication skills both verbal and written

Ability to multi-task in a fast-paced environment

Office 365 Productivity Tools

VPN troubleshooting/connectivity

Mobile Device Support

Follow client Compliance standards 

Preferred Qualifications 

1+ year(s) relevant technical field experience 

Windows 10 support experience 

Prior Help Desk experience 

Prior ticketing system experience, such as ServiceNow 

Ability to write clear, concise documentation 

Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success 

Strong written and verbal communication skills 

Focus on customer service 

Desire to work in a team environment 

Strong work ethic 

Ability to balance workload while maintaining high standards 

EUC L2 with Scripting experience mustNA

PLEASE NOTE:

If for any reason this does not interest you or you felt uncomfortable by any part of this email, I sincerely apologize. Please consider this E-mail as a request for referrals and feel free in forward this email to anyone whom you might find a fit.

Thanks & Regards,

Babu

Pantar Solutions Inc

1908 Cox Rd, Weddington, NC  28104

Email: 
babu (dot) s (at) 
pantarsolutions (dot) com

Keywords: information technology green card Massachusetts North Carolina
Urgent Opening: Desktop Support with Help Desk, ServiceNow, Office 365, VPN, Mobile Device Support Exp. at MA || Day One Onsite
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[email protected]
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Mon Aug 26 23:38:00 UTC 2024

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Location: Waltham, Massachusetts