| Seller Onboarding Specialist at Hoboken, New Jersey, USA |
| Email: [email protected] |
| Job Title: Seller Onboarding Specialist Location: Hoboken, NJ, 07030 USA(Remote) Duration: 12 Months Contract Skills: Comfortable with a high volume of calls and being on the phone, E-comm, Tech or Marketplace experience, Salesforce Rate:$25/hr on C2c Client: Walmart E-comm experience must Job Description: By bringing together online, mobile and social with our 11,000 stores around the world, were creating a seamless experience for customers to shop in the way thats most convenient for them anytime and anywhere. When you combine our unmatched assets in retail with our commitment to building best-in-class eCommerce capabilities, were positioned to serve customers in ways no one else can. Come join our new Seller Success team and help 3rd party retailers sell more of what our customers want on Walmart.com. Ensure the success of sellers during their integration with Walmart Marketplace, through outbound personal contact, support, documentation and product definition. Define and deliver brand new processes that will help us achieve our goals. Specific job duties Own and manage integration of a portfolio of key sellers who sell their products on Walmarts Marketplace. Provide Tier 2 Business Support during seller integration Participate in knowledge transfer to/from Operations and Product Management Identify opportunities to create documents in support of seller self-help Write internal and/or external documents in support of seller self-help Manage existing internal/external documents based on changing conditions Interact with sellers through proactive meetings and communications Manage escalations with sellers Support the launches of new programs, categories and features. Skills and experience Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented. Ability to understand and take part in scalable processes and continuous improvement. High competency in Microsoft Visio or other process definition tools. Understanding of eCommerce and B2B Communication (XML and Webservices). Good IT literacy especially in Microsoft Office applications. Attention to detail and capability to work on multiple projects in parallel. Preferred: Experience in a highly analytical, results-oriented environment with external customer interaction. Bachelors required, masters preferred. 1 year of business experience preferred. Candidates from top-tier universities with no work experience will also be considered. Needed or Required You are familiar on how to manage item data or have expertise on catalog/operations management Youre knowledgeable on industry/category trends and ecommerce markets You are able to build strong relationships with our 3P sellers and also your cross-functional partners in the organization Youre organized, disciplined, and can manage multiple projects and escalations simultaneously You have high standards and can multitask. You have experience in the retail or marketplace channel Have a knack for building internal and external relationships Have excellent written and verbal communication skills What are the day-to-day responsibilities Enhancing Seller ExperienceAre passionate about seller experience improvement, program management and solving complex issues. Leveraging tools & partnerships Partner with internal team members to optimize usage of internal tools to enhance seller onboarding experience. Contributing to a high-performance culture and driving multiple seller-facing projects Building strategic relationships: Building relationships with sellers to encourage participation and success in a fast-paced and growing segment of Walmart ecommerce business Operating with excellence Gaining support from internal cross functional teams to help Walmart.com build a world class 3P catalog program. Driving collective success at Walmart.com Thanks & regards Praveen Kumar Assistant Team Lead/Sr. Talent Acquistion Specialist Phone: 571-479-4034 EXT : 327 Email: [email protected] LARGETON INC. 13800 Coppermine Rd, Herndon, VA 20171 Disclaimer: Largeton is an equalopportunity employer. There is no discrimination based on race, colour,religion, sex, national origin, age, disability, or any other protected status. If you believe you have been treated unfairly, please contact our HR department at [email protected]. Keywords: information technology New Jersey Virginia Seller Onboarding Specialist [email protected] |
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| Tue Aug 27 23:30:00 UTC 2024 |