| Remote Salesforce Production Support (Certifications must be from before 2019) Only US Citizen, GC, GC-EAD, H4-EAD at Remote, Remote, USA |
| Email: [email protected] |
| Title: Salesforce Production Support Location: Fully Remote (EST schedule) Candidate must have an active and an updated LinkedIn ID with a picture and current location updated (REQUIRED!!) Visa: US Citizen, GC, GC-EAD, H4/EAD Need 2 references (Certifications must be from before 2019) with Trailhead link for verification There are two openings! They will take a Salesforce Developer with Production Support experience. MUST: Live in EST or central time zone. Please check if the candidate has got any salesforce certs 1-2 years into their salesforce career. HUGE red flag for candidates who just recently got them. professional references for all candidates required. Contract Length: Through end of 2024 with likely extension to be a muti-year contract Remote or On-site: 100% remote (working an EST schedule) no pacific timezone candidates. Client will only accept EST or Central Zone candidates Required Skills: 5+ years of Salesforce Developer experience (APEX, Flows, LWC Lightning Web Components) 2+ years hands-on production support experience 2+ years of Prior Java/.Net experience. Bonus Skills: Industry experience is a huge bonus Position Description: Salesforce Platform Support o Provide support of Salesforce applications, ensuring smooth operation and resolving issues related to APEX code, Flows, and Lightning Web Components (LWC). o Troubleshoot and fix bugs, deploy updates, and implement enhancements as needed. Incident Management o Monitor, manage, and resolve production incidents within defined SLAs. Identify root causes, provide immediate fixes, and collaborate with development teams for long-term solutions. Issue Resolution o Analyze and address issues in Salesforce and related systems. Engage in proactive troubleshooting and preventive maintenance to minimize future occurrences. Code Debugging and Optimization o Utilize your strong background in APEX, Java/.NET to debug and optimize code for better performance and stability. Identify inefficiencies and refactor code to improve system performance. Collaboration o Work closely with cross-functional teams, including developers, QA, and business analysts, to understand application issues, provide resolutions, and enhance system functionality. Release Management o Assist in the deployment and release of new features and updates to the production environment. Ensure that changes are properly tested and documented before deployment. Documentation o Create and maintain documentation for incident resolution procedures, system architecture, and application configurations. Ensure knowledge transfer within the team. Continuous Improvement o Actively participate in retrospectives and post-mortem meetings to identify areas for process improvement and implement best practices in production support. User Support and Training o Provide level 2/3 support to end-users, addressing their technical issues and providing training on new functionalities as needed. Kind Regards, Kartik Bhardwaj | Absolute IT | Recruitment Manager 116 Village Blvd Suite 200 Princeton New Jersey 08540 Direct: 609-639 9618 Office: 201-228-3009 EXT 127 [email protected] www.absoluting.com In case there is any urgency or my absence, please feel free to reach Bharat Goyal ( [email protected] ). The information contained in, or attached to this e-mail, contains confidential information, is intended solely for the use of the individual or entity to which they are addressed, and is subject to legal privilege. If you have received this e-mail in error you should notify the sender immediately, delete the message and notify your system manager. The views or opinions presented in this e-mail are solely those of the sender and do not necessarily represent those of the company. The company accepts no liability, legal or otherwise, for any damage caused, directly or indirectly. Please consider the environment before printing this e-mail -- Keywords: quality analyst information technology green card Idaho Remote Salesforce Production Support (Certifications must be from before 2019) Only US Citizen, GC, GC-EAD, H4-EAD [email protected] |
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| Wed Aug 28 00:54:00 UTC 2024 |