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Urgent Requirement: Conversational Designe at PA at Malvern, Pennsylvania, USA
Email: [email protected]
From:

Raghu,

Cloud0Tech LLC

[email protected]

Reply to:   [email protected]

Hi,

Hope You are doing Great.

We have an open position with one of our clients so please let me know your availability with your updated resume to [email protected] ASAP.

Role: Conversational Designer at PA 

Exp:5+Yrs

Location: Malvern ,PA (Day one Onsite)

PASSPORT NUMBER IS MUST FOR SUBMISSION

Job Description:

 Conversational Designer

RESPONSIBILITIES:

* Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions.

* Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.

* Creative thinking of users conversational journey with a bot.

* Thinking of different ways in which a user can speak with a Human or Bot agent.

* Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.

* Develops mockups, flows, redlining and other creative prototyping related items.

* Operates with a 'customer first' mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints.

EXPERIENCE REQUIRED

* Excellent communication and writing skills.

* Exceptional creative thinking, writing and persona building skills

* 5+ years' experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.

EDUCATION QUALIFICATION

* Preferred if Graduate in Engineering OR MCA OR an MBA

Thanks and Regards

Raghu

Cloud9Tech LLC

[email protected]

4693133140

Keywords: Pennsylvania
Urgent Requirement: Conversational Designe at PA
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Wed Aug 28 01:43:00 UTC 2024

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Location: Malvern, Pennsylvania