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Desktop Support Engineer@Liberty St, NewYork, NY 10005(Onsite) at Remote, Remote, USA
Email: [email protected]
Desktop Support Engineer

Location :Liberty St, NewYork, NY 10005(Onsite)

Rate: $30/hr on c2c 

Client Job Description: Mandatory Skills: Desktop Support, IT Support, End User Computing

Required : 1+year experience .

Job Description

The Support Analyst will provide support to End Users on a variety of computing issues.

Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issues Provide technical support by phone, remote access, deskside, or site visits as required New hire device setup/Imaging

Experience utilizing ticketing systems Ensure tickets are accurately documented and resolved in accordance

Device inventory management Position may require working extended hours or occasional night/weekend as required

Excellent communication skills both verbal and written

Ability to multi-task in a fast-paced environment

Office 365 Productivity Tools VPN troubleshooting/connectivity Mobile Device Support Follow client Compliance standards

Preferred Qualifications 1+ year(s) relevant technical field experience Windows 10 support experience

Prior Help Desk experience Prior ticketing system experience, such as ServiceNow Ability to write clear, concise documentation Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success

Strong written and verbal communication skills

Focus on customer service

Desire to work in a team environment

Strong work ethic

Ability to balance workload while maintaining high standards EUC L2 with Scripting experience must

Additional Skills: Desktop Support,End User Computing,End User Support

Warm Regards,

Bhaskar kumar 
|
 Senior Recruiter 

3S Business Corporation

[email protected]

16700 HOUSE HAHL RD BLDG 6B, Cypress, TX-77433

An E-Verified Company 

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Keywords: information technology golang New York Texas
Desktop Support Engineer@Liberty St, NewYork, NY 10005(Onsite)
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Wed Aug 28 19:53:00 UTC 2024

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