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Software Support Specialist at Remote, Remote, USA
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Pallavi,

nss

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Resolve Tier 1 security requests and perform cache refreshes
Conduct Tier 2 investigations and troubleshooting for proprietary research software
Document troubleshooting steps and resolutions in Atlassian Jira Service Desk
Perform UAT and smoke testing prior to software deployment
Develop deployment plans, write technical documentation, create training videos, and present live demos

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Software Support Specialist
[email protected]
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Thu Aug 29 06:48:00 UTC 2024

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