Software Support Specialist at Remote, Remote, USA |
Email: [email protected] |
From: Pallavi, nss [email protected] Reply to: [email protected] Resolve Tier 1 security requests and perform cache refreshes Conduct Tier 2 investigations and troubleshooting for proprietary research software Document troubleshooting steps and resolutions in Atlassian Jira Service Desk Perform UAT and smoke testing prior to software deployment Develop deployment plans, write technical documentation, create training videos, and present live demos Keywords: Software Support Specialist [email protected] |
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Thu Aug 29 06:48:00 UTC 2024 |