| Network Operations Centre (NOC) Lead at Centre, Alabama, USA |
| Email: [email protected] |
| Hi Recruiters, I hope you are doing well!!! We have an urgent requirement for the position of Network Operations Centre (NOC) Lead Please go through the JD & share your updated resume if you find it interesting. Job Description: Network Operations Centre (NOC) Lead Onsite - Columbus, OH BGV must be fully cleared What are the top 3 skills required for this role Proven experience in NOC, with a broad understanding of network operations and IT infrastructure with proficiency in Azure cloud ITSM/ITIL Service Management Domain Skills Leadership experience supervising direct reports required Job Description/ Responsibilities Team Leadership: o Lead, mentor, and motivate a team of NOC engineers and analysts. o Foster a collaborative and positive work environment that encourages innovation and continuous improvement. o Conduct regular performance reviews and provide coaching and feedback to team members. Operational Oversight: o Oversee the 24/7 operation of the NOC, ensuring the timely and effective resolution of incidents o Collaborate with other IT teams to ensure seamless communication and coordination in incident response. Process Improvement: o Continuously evaluate and enhance NOC processes and procedures for incident detection, resolution, and escalation. o Implement best practices and industry standards to improve the efficiency and effectiveness of NOC operations. Incident Management: o Manage the end-to-end incident management process, from initial detection through resolution and post-incident analysis. o Coordinate with other IT teams and external vendors to ensure timely incident resolution. Resource Management: o Allocate resources effectively based on workload and priority. o Identify training needs and provide professional development opportunities for team members. Documentation: o Ensure accurate and up-to-date documentation of procedures, and incident response plans. o Regularly review and update documentation to reflect changes in the environment. Performance Metrics: o Define and monitor key performance indicators (KPIs) for the NOC, reporting on performance and identifying areas for improvement. o Develop reports and dashboards to provide insights into network health and performance. Thanks and regards, Rishabh Singh E: [email protected] 2N Market St,Suite # 400, San Jose, CA-95113 USA | CANADA | UK | SINGAPORE | MALAYSIA | INDIA www.e-solutionsinc.com Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation,gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. -- Keywords: information technology golang California Ohio Network Operations Centre (NOC) Lead [email protected] |
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| Thu Aug 29 19:22:00 UTC 2024 |