| Telephony Analyst __________ Washington, DC at Washington, DC, USA |
| Email: [email protected] |
| From: Avinash, WiseQ [email protected] Reply to: [email protected] Hello , Hope you are doing great!! As Discussed, Please let me know your interests for Below position: Telephony Analyst Location: Washington, DC (3 days a week onsite, 2 days remote) Type : C2C / W2 Open to USCs, GCs, H1s and H4 EADs About this Position / Responsibilities Were searching for a Telephony Program Analyst who will be responsible for the 911 call systems, including wireless call routing programs, location database management, analyzing call data to improve service delivery, and ensuring compliance with regulatory standards. The ideal candidate will work closely with emergency response teams, telecommunications vendors, and regulatory bodies to enhance the efficiency and reliability of emergency communications. Requirements Oversee the maintenance and operation of 911 telephony systems, including call routing, recording, and backup systems Manage and support the 911 wireless call routing program, ensuring accurate routing of wireless calls to the appropriate public safety answering points (PSAPs). Manage the 911 location database, ensuring it is up-to-date and accurate to facilitate effective emergency response. Coordinate with communication service providers (CSP) to ensure seamless integration and functionality of telephony systems. Coordinate and facilitate 911 call routing testing for the agency with CSP, including wireless, wireline, VoIP/Wi-Fi, and text. Manage 911 wireless Cell on Wheels (COW) deployment for major events Analyze data calls and performance metrics to identify trends, inefficiencies, and areas for improvement in both landline and wireless call routing and location accuracy. Stay updated on industry best practices and technological advancements in 911 systems, wireless call routing, and GIS technology. Skills Required 6+ years of experience in telecommunications, particularly in public safety environments, with a focus on wireless call routing, location database management. Required 6+ years experience analyzing and interpreting complex data Required 6+ years of knowledge of relevant regulations and standards governing emergency telecommunications, wireless call routing, and GIS data management. Required 6+ years experience with Computer-Aided Dispatch (CAD) Systems Required 6+ years of experience with Geographic Information Systems (GIS) as they relate to emergency response Required 6+ years experience with 911 wireless call routing programs Required 6+ years experience in 911 vendor management to liaise, coordinate, and advocate agency 911 requirements and compliances. Required 6+ years of experience managing communications service providers Required 6+ years experience providing written communication to articulate, describe, inform, and report on 911 test coordination. Required 6+ years experience coordinating / communicating with the national Capital Region (NCR) Bachelors degree in telecommunications, IT or related field or equivalent experience Thanks & Regards Avinash Kr. Sr. Technical Recruiter WISE EQUATION SOLUTION INC (Service-Disabled Veteran-Owned Company) Address: 3000 Polar Lane Suite 903 Cedar Park TX 78613 Office : (615) 567-6667 ; Ext: 221 Direct: 512-641-8716 Fax: (615) 468-0898 Email: [email protected] Keywords: information technology wtwo Texas Wisconsin Telephony Analyst __________ Washington, DC [email protected] |
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| Thu Aug 29 21:36:00 UTC 2024 |