| 911 Public Safety Admin Support - Onsite at Remote, Remote, USA |
| Email: [email protected] |
| From: teja, Msysinc [email protected] Reply to: [email protected] Title: 911/Public Safety Admin Support - Onsite Location: Washington, DC, United States Length: Long term Restriction: w2 or c2c or 1099 Send resumes to : [email protected] Description: **** W2 or 1099 or c2c *** webcam interview *****Long term project usually the project goes for multiple years with this customer. *** Onsite *** Short Description: 1/5 years of experience. Subject Matter Expert of a specific (often specialized) application technology with demonstrative ability to convey both technical and functional concepts. Job Description: The OUC Technology Division is looking for a full time App. Technical Specialist (Entry) to provide IT support services on the 911/311 operations call floor. This resource will be responsible for assisting / leading special projects as requested by the OUC. The resource will be responsible for project oversight, application management, cost analysis, and overall system functionality. In addition, the resource will be required to support the system, or network (LAN / WAN, etc.) as well as monitor applications for availability and performance, as needed. Responsibilities: Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/products. This is a professional position which may require subject matter expertise consistent with demanding and rare technological skills. May require coordination of programming activities being conducted by the application development team. Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing and project design. Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders. May coordinate activities of application implementation and upgrades. Able to identify best practices and standards for the use of a product. Proven track record of hands on technical design and implementation work within large complex systems. Proven hands on technical work with a variety of technologies. Demonstrated technical expertise integrating a variety of diverse technical environments and cross platform technologies. Delivers support for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. Advanced experience in the required technical subject matter. May function as a niche technical SME (Subject Matter Expert). Has proven experience across large and complex implementations and systems. Required Skills: 1/5 yrs. conveying technical and functional concepts for a specific technical specialty 5 Years 1/5 yrs. preparing complex technical documentation 5 Years Bachelors degree in IT or related field or equivalent experience 3/5 years planning, coordinating, and monitoring project activities 3 Years 3/5 years leading projects, ensuring they are in compliance with established standards / procedures 3 Years Experience providing technical diagnostics, troubleshooting, setup and configuration 5 Years Experience responding and troubleshooting end users technical concerns 5 Years Experience diagnosing and repairing peripheral equipment as needed 5 Years Experience tracking and escalating open technical issues in a public safety IT environment 5 Years Experience providing technical assistance improving program designs and operations 5 Years Experience supporting application functionality and access 5 Years Experience providing determination between network, hardware, and software issues 5 Years Experience in desktop imaging, deployment, packaging, and break/fix services 5 Years Experience in analysis and documentation of preventative maintenance and technical processes 5 Years Experience in technical writing, including but not limited to drafting standard operating procedure documents 5 Years Experience in process improvement 5 Years Nice to have: Experience providing IT Support in a public safety environment 2 Years Keywords: information technology wtwo 911 Public Safety Admin Support - Onsite [email protected] |
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| Fri Aug 30 20:00:00 UTC 2024 |