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Locals Only: Dynamics 365 Lead - Field Service & Customer Service in Richmond, VA at Richmond, Virginia, USA
Email: [email protected]
Title: Dynamics 365 Lead -
Field Service & Customer Service

Location: Richmond, VA (Hybrid)

Duration: 9 Months

MS Dynamics 365 Lead (15+) with
D365, Field Service & Customer Service (must), .Net, C#,
PowerApps/Automate, Dataverse, DevOps, SSIS experience

Responsibilities:

Expertise in Dynamics 365 Customer Engagement Dynamics 365 Field Service
and Customer Service modules.

Demonstrated experience in Microsoft Dynamics 365 customization,
configuration, development, deployment, and usage.

Aid in the requirements gathering, fit-gap analysis, design, configuration,
implementation, testing, and support of Microsoft Power Platform solutions.

Design, develop new web components using .NET, SQL, Azure, Power Platform
(Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

Strong experience with troubleshooting and remediation of technical issues
Dynamics 365 issues; document solutions, and work with system administrators
and other IT resources to implement fixes.

Strong knowledge of Microsofts licensing model for Dynamics 365 and Power
Platform.

Adhere to best practices when implementing business solutions and
define/refine a governance approach for the platforms use at VDOT.

Develop and disseminate documentation (requirements, recommendations,
technical analysis, etc.) on platform usage.

Prepare mockups/prototypes based on requirements and use knowledge of Power
Platform features/tools to offer solutions that meet business needs.

Function as a liaison between IT and the business units; serve as a point of
contact for issue logging, tracking, and resolution.

Assist customers in discerning between Dynamics 365/PowerApps/Power Automate
and other technology offerings when gathering requirements; identify efficient
solutions and recommend alternatives to meet business needs.

Contribute to improving our processes and policies within the program.

Preferred Experience with Devops in Power Platform (Power Pipelines/ALM
Accelerator)

Other duties as assigned.

:

Skill

Required

years req

Years Used

Last Used

Experience
as a D365 Technical Lead

Required

5

Experience
with creating and managing of solution using Dynamics 365 Field Service &
Customer Service.

Required

8

Experience
with customization and implementation of Forms, Views, Plug-Ins, Workflows
and BPFs in D365

Required

8

Custom
development experience using .Net, JavaScript and C#

Required

5

Experience
with Power Platform and Dataverse

Required

3

Experience
with using standard & premium connectors with PowerApps and Power
Automate

Required

3

Experience
with DevOps in Power Platform/D365 Environments

Desired

2

Experience
with Data Integrations and Migrations using SSIS Packages

Desired

5

Thanks and Regards

Vinod Kumar

ST Global LLC

Fax: 206-319-4579

[email protected]

www.stglobaltech.com

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Keywords: csharp information technology microsoft Virginia
Locals Only: Dynamics 365 Lead - Field Service & Customer Service in Richmond, VA
[email protected]
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Fri Aug 30 20:40:00 UTC 2024

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Location: Richmond, Virginia