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Locals Only: Dynamics 365 Lead - Field Service & Customer Service in Richmond, VA at Richmond, Virginia, USA
Email: [email protected]
Title: Dynamics 365 Lead - Field Service & Customer Service

Location: Richmond, VA (Hybrid)

Duration: 9 Months

MS Dynamics 365 Lead (15+) with D365, Field Service & Customer Service (must), .Net, C#, PowerApps/Automate, Dataverse, DevOps, SSIS experience

Responsibilities:

Expertise in Dynamics 365 Customer Engagement Dynamics 365 Field Service and Customer Service modules.

Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.

Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.

Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.

Strong knowledge of Microsofts licensing model for Dynamics 365 and Power Platform.

Adhere to best practices when implementing business solutions and define/refine a governance approach for the platforms use at VDOT.

Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.

Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.

Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.

Contribute to improving our processes and policies within the program.

Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)

Other duties as assigned.

:

Skill

Required

years req

Years Used

Last Used

Experience as a D365 Technical Lead

Required

5

Experience with creating and managing of solution using Dynamics 365 Field Service & Customer Service.

Required

8

Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365

Required

8

Custom development experience using .Net, JavaScript and C#

Required

5

Experience with Power Platform and Dataverse

Required

3

Experience with using standard & premium connectors with PowerApps and Power Automate

Required

3

Experience with DevOps in Power Platform/D365 Environments

Desired

2

Experience with Data Integrations and Migrations using SSIS Packages

Desired

5

Thanks and Regards

Vinod Kumar

ST Global LLC

Fax: 206-319-4579

[email protected]

www.stglobaltech.com

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Keywords: csharp information technology microsoft Virginia
Locals Only: Dynamics 365 Lead - Field Service & Customer Service in Richmond, VA
[email protected]
[email protected]
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Sat Aug 31 01:29:00 UTC 2024

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Location: Richmond, Virginia