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:IT SUPPORT TECHNICIAN FOR PAROLE BOARD::Columbia SC at Remote, Remote, USA
Email: [email protected]
Job Description -

IT SUPPORT TECHNICIAN FOR PAROLE BOARD

ONSITE - 100% Columbia SC

1099 Contractor role with 6+ Month
Contract

$45
to $48 /hour (Max)

US Citizen or Authorized to Work in
US Required: (No H1B)

High Level Description:

IT technical support for PAROLE
BOARD HEARINGS INCLUDING endpoint devices for central and remote locations.

PLEASE READ THIS IN THE ENTIREITY
BEFORE SUBMITTING

Daily Duties / Responsibilities:

WORKS
UNDER LIMITED SUPERVISION as the parole board support technical lead. will
perform the following: DAILY administration, planning, installation,
CONFIGURATION, maintenance, deployment, documentation creation, testing
and training.

UPDATES
TICKETS IN THE TICKETING SYSTEM ON ALL IT-RELATED ISSUES AND ENSURES AUDIT
LOGGING IS KEPT UP TO DATE.

MONITORS
AND LISTENS TO HEARINGS WITHIN THE BOARD ROOM TO PROVIDE IMMEDIATE
ASSISTANCE TO HEARING PARTICIPANTS.

MUST
BE COMFORTABLE WITH LISTENING TO SENSITIVE IMFORMATION INCLUDING THE
DISCUSSION OF VIOLENT AND EXPLICIT CRIMES, VICTIM EXPERIENCES, ETC.

ASSISTS
VIRTUAL PUBLIC PARTICIPANTS.

PROFESSIONAL
BEHAVIOR AND BUSINESS ATTIRE IS REQUIRED IN THE COURT ROOM FOR THIS
POSITION.

WORKS
WITH VENDOR SUPPORT AND IT LEADERSHIP TO ENSURE ALL SYSTEMS ARE
OPERATIONAL INCLUDING REPORTING, DOCUMENTING AND RESOLVEING OUTSTANDING
ISSUES.

CONDUCTS
WEEKLY TESTING TO ENSURE ALL EQUIPMENT, USERS, AND SYSTEMS ARE OPERATIONAL
FOR CENTRAL AND REMOTING LOCATIONS.

ASSISTS
IN PREPARING AND MANAGING DEVICES FOR WINDOWS, IOS, POLY, CISCO, VIDEO
CONFERENCING, ETC..

SUPPORTS,
UPDATES, AND MANAGES HARDWARE, SOFTWARE AND SOFTWARE MANAGEMENT SYSTEMS
INCLUDING WEBEX, TEAMS, POLY, WINDOWS APPS, IOS APPS, RECORDING SOFTWARE,
GOODREADER, WINSCP.

OTHER
DUTIES AS ASSIGNED.

Required Skills (rank in order of
Importance):

strong
personal, ethical, and moral standards.

understanding
of Desktop Support concepts as it relates to troubleshooting network
endpoints.

good
interpersonal skills.

proactive
and Self-motivated

Self-starter
with the ability to prioritize workload and manage time.

EXCEPTIONAL
LISTENING SKILLS.

SOFTWARE
ADMINISTRATION INCLUDING licensing, troubleshooting, managing
installations and configurations, reporting.

abilities
to troubleshoot desktop, audio and video equipment and ios devices.

Excellent
customer service and communication skills via phone, email, and in-person,
working with a wide range of situations and personalities

Must
be able to efficiently perform remote and onsite technical work. Could be
supporting people and equipment at different sites.

Managing
ios devices through Airwatch, apple business manager.

Active
directory, sccm, desktop and ms teams support experience.

Preferred Skills (rank in order of
Importance):

GPO
(Windows Group Policy Object) Administration SKILLS.

Windows
Security - Group Policy SKILLS.

webex
and ms teams administration including licensing, troubleshooting, managing
devices, reporting.

cisco,
poly, and video conferencing support experience.

Required Education:

BACHELORS DEGREE

OR MASTERS DEGREE IN COMPUTER
SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT OR EQUIVALENT WORK
EXPERIENCE

Preferred Certifications:

A+

Network+

Security+

DELL
DESKTOP CERTIFICATION

WEBEX
CERTIFICATION

***These are preferred, not required

Pre-employment Checks (drug, credit,
criminal, motor vehicle)

AFTER SELECTED:

SOUTH
CAROLINA SLED CRIMINAL CHECK

PROFESSIONAL
REFERENCE

EDUCATION
CHECK

CREDIT
REPORT CHECK

CONFIDENTIALITY
AGREEMENT and Security Form

DRUG
SCREENING - 10 PANEL

E-Verify

CRIMINAL
RECORD 7 YEAR HISTORY

Note:
Applicant will be required to possess a SC Drivers license. After
employment they will be required to pass a AAA driving course.

Om
Verma

Tech. Recruitment
specialist

Mob
:
4695189899/
whatsapp-8506910297

Email:

[email protected]

TEK
Inspirations

LLC
 : 13573 Tabasco Cat
Trail, Frisco, TX 75035

Keywords: information technology microsoft South Carolina Texas
:IT SUPPORT TECHNICIAN FOR PAROLE BOARD::Columbia SC
[email protected]
[email protected]
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Tue Sep 03 20:06:00 UTC 2024

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