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New Requirement """Nice CXone Solutions Specialist""" at Remote, Remote, USA
Email: [email protected]
  Job Title: Nice CXone Solutions Specialist

Location: Remote

Were seeking a Nice CXone Solutions Specialist to join our team. In this role, you will:

Job Description:

Configure and optimize Nice CXone workflows for various contact center needs.

Maintain and support Nice CXone solutions, ensuring seamless operations.

Create and manage detailed reports for different product components.

Mentor junior analysts and help them grow their skills.

Stay up-to-date with new Nice CXone features and integrate them effectively.

Work with Amazon Connect technology to enhance our contact center functionality.

Lead meetings with business stakeholders to address their needs.

Qualifications:

Experience with Nice CXone configuration and management.

Knowledge of Amazon Connect and other contact center technologies.

Strong communication skills and experience handling stakeholder meetings.

Ability to mentor team members and adapt to new technologies.

Keywords:
New Requirement """Nice CXone Solutions Specialist"""
[email protected]
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Tue Sep 03 23:40:00 UTC 2024

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