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Technical Business Analyst (BA) at Harrisburg, Pennsylvania, USA
Email: [email protected]
Please share only local PA candidate with valid photo ID (DL or state ID)

Title: Technical Business Analyst (BA)

Location : Harrisburg, PA Local to PA

Experience  : 10+

Although it may require some testing skillsets, the core of the job will be a Technical Business Analyst (BA) centric position.

***This position will be telework with the caveat that there will be occasions that on-site meetings could be mandatory. With that in mind all candidates must be roughly within an hour of central PA, specifically The Keystone Building (400 North Street, 5th
Floor | Harrisburg, PA 17120).*** 

***The individual is required to pick up commonwealth-issued equipment the first day.***

***The method of interview is Round 1 virtual via Teams, then Round 2 in-person at The Keystone Building.***

Additional Work Details:

         The initial contract is full time, 40 hours per week; Work hours are 8:00 AM 5:00 PM, Monday Friday excluding state holidays and other office closings; Lunch is 12:00 PM 1:00 PM

         Work location is full-time telework

         The candidate may be expected to report to the central office at 400 North Street, Harrisburg PA for meetings, JAD sessions, and other collaboration needs.

         The selected candidate must have a current PATCH check

         The selected candidate is expected to comply with existing agency procedures and policies

Position Title:  Process Engineer for Mobile Architecture, Design, and Platform Team

Position Description: 

This is a position as a process engineer supporting all lines of service within the Commonwealth of PAs Office of Administration Office of Information Technology Bureau of Solutions Management (OA-OIT BSM) that are related to delivery
of mobile solutions. The selected candidate will work with the enterprise architect, agencys development teams, program delivery areas, and business partners to develop, document, communicate, and support lines of service, delivery of products and functionality,
define Azure design patterns, and support holistic and dependable delivery of mobile solutions for all teams that build mobile applications within OA-OIT BSM. The subject areas will include reviews and updates to all mobile platforms within OA-OIT BSMs platform.
Based on iterative evaluations, the selected candidate will develop designs, proposals, prototypes, and other artifacts to support the enterprise vision and implement the strategy plan for the enterprise mobile platform to meet existing and future needs. Architecture
will define efficient functionality delivery, data reliability, and engaging customer experiences.

Specific Duties:

All work products would meet industry, Java, and Azure, best practices and standards and as further defined by the Commonwealth of PAs Office of Administration Office of Information Technology and the Enterprise Architecture and Service
Management (EASM) team. The enterprises mobile domain includes applications hosted on a standardized platform of Azure Cloud. Some work may leverage JBoss virtual server technology. Most of the mobile applications are iOS custom apps with a minority of android
custom apps being delivered and supported. Enterprise devices for business areas are iOS iPads and iPhones, but there has been some increase in the provisioning of android phones. All applications that are advertised for use are business partner facing, they
are not for citizen use. This position will be responsible for documenting and communicating the vision that the team develops to support current configurations and future opportunities into other service options such as citizen facing or more android native
development opportunities.

This position will be responsible for developing, documenting, and communicating the technological health of the OA-OIT BSM mobile platforms and will support all mobile platform developers, consumers, and support personnel, specifically
in providing excellent customer service. The candidate will work closely with the enterprise architect and the service delivery team to define service delivery and processes, conduct testing, implement service monitoring, complete risk assessments, and implement
customer service communications for the team. Work will include developing digital artifacts to support communication to disparate development teams. Documentation will include strategy and roadmaps, design plans, hosting pattern and implementation documents,
system to system integration patterns, guides for reusable coding and enterprise frameworks, configuration standards, logging requirements, SDLC and CI-CD process maps, testing guidance, implementation and support plans, and educational resources to support
new technologies and techniques.

Additional activities to support this work includes analyzing and documenting pending operating systems upgrade schedules, impacts of technology stack updates to current application inventory, documenting the teams updated or new feature
sets, and participating in technology review and planning teams, such as EASM specifically in hosting requirements and solutions. This position will support the maintenance and support of enterprise common framework libraries and enterprise shared components
that are delivered to other OA-OIT BSM teams to implement into product solutions via testing, service monitoring, and risk assessments.

This position is responsible for communicating constraints including, risks, time, resources, and scope to BSM management as it impacts delivery of work products or delivery of a stable mobile platform.

The ideal candidate would have experience in DevSecOps practices with a focus on reduced total cost of ownership and ease of use. Key deliverables will be solutions that meet customer requirements for security, accessibility, and functionality.

         Conduct research to develop new and improved processes for delivery of services

         Communicate and support integration and implementation patterns and procedures for teams leveraging mobile platforms within the enterprise

         Design and plan workflow processes for efficient and excellent customer service delivery

         Conduct testing on the enterprises mobile platform solutions

         Monitor performance metrics and services using automation and manual processes to ensure operational excellence for the enterprises mobile domain

         Troubleshoot problems associated with mobile processes as they exist in the enterprises mobile domain

         Evaluate processes and technology to ensure compliance with industry standards, OA-OIT IT Policy, and EASM standards

         Provide estimates in effort and services costs to support the enterprise mobile domain

         Develop and support technology upgrades and regular support roadmaps for the enterprises mobile domain

         Conduct training, provide incident response, and offer guidance to a wide range of mobile customers including other development teams, infrastructure engineers, and mobile app users

         Review and recommend technical frameworks, technologies, and implementation patterns as defined by EASM Standards

         Develop and participate in creating detailed project documentation, including plans, design specifications, roadmaps, models, and technical interfaces

         Collaborate with other technical teams to define and support successful delivery of services and solutions

         Utilize configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement enterprise systems, applications, and components

         Support enterprise product deployment and enterprise product validation activities

         Collaborate with the enterprise architect to maintain a standard SDLC process for all OA-OIT BSM mobile development teams

         Mentor OA-OIT team members on agency specific and industry best practices for processes and standards

         Participate and provide feedback in meetings, including daily standup meetings

         Provide regular status reports on assigned work to OA-OIT BSM COPA manager

Skills and Experience:

Required

Knowledge of digital accessibility and disability inclusion

Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)

Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility

Knowledge of WCAG 2.1 AA requirements related to content authoring and production

Knowledge of web technologies (e.g., HTML, CSS, JavaScript)

Required 5+ years

Experience working with development teams

Experience testing and supporting responsive design web applications

Experience testing and supporting Cloud hosted technology services

Experience testing and supporting mobile applications

Experience testing and supporting web services

Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology solutions

Required 3+ years

Experience in development and delivery of training content and materials

Experience in production support operations including triage, root cause analysis, and communications

Preferred 1+ years

Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed

Experience creating content that reflects diversity and inclusion

Experience using accessibility evaluation tools and frameworks (e.g., WAVE, Developer Tools, Accessibility Inspector)

Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)

Skills

Experience working with development teams

Required

5

Years

Experience testing and supporting responsive design web applications

Required

5

Years

Experience testing and supporting Cloud hosted technology services

Required

5

Years

Experience testing and supporting mobile applications

Required

5

Years

Experience testing and supporting web services

Required

5

Years

Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology so

Required

5

Years

Experience in development and delivery of training content and materials

Required

3

Years

Experience in production support operations including triage, root cause analysis, and communications

Required

3

Years

Knowledge of digital accessibility and disability inclusion

Required

Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)

Required

Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility

Required

Knowledge of WCAG 2.1 AA requirements related to content authoring and production

Required

Knowledge of web technologies (e.g., HTML, CSS, JavaScript)

Required

Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed

Desired

1

Years

Experience creating content that reflects diversity and inclusion

Desired

1

Years

Experience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector)

Desired

1

Years

Experience using assistive technologies (e.g. VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)

Desired

1

Years

Questions

Description

Question 1

Where does your candidate currently reside (e.g. city, state)

Question 2

Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume

Question 3

This position is 40 hours per week. Is this understood

Question 4

Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that
the responses to the skills above are accurate and reflect the actual experience the candidate possesses

Question 5

If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that

Question 6

This requisition calls for Round 1 virtual interview via Teams, then Round 2 in-person interview at The Keystone Building in Harrisburg, PA. There is metered, on-street/parallel parking in front of and around the building. PennDOT is not
responsible for parking costs. Is this understood

Question 7

Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors The consequences of this occurring can
and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.

Respectfully & Best Regards

Swapna S

Everest Consulting Group Inc

3840 Park Ave Suite #203, Edison, NJ 08820

[email protected]

Direct :732 609 8666

732-548 2700 Ext: 8666

Mobile: 215 806 4493

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Keywords: continuous integration continuous deployment business analyst access management information technology Idaho New Jersey Pennsylvania
Technical Business Analyst (BA)
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Wed Sep 04 19:39:00 UTC 2024

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Location: Harrisburg, Pennsylvania