| Urgent interview for Technical Analyst ( Boston, US ) at Boston, Massachusetts, USA |
| Email: [email protected] |
| From: Aashish, creaservices.net [email protected] Reply to: [email protected] Hi Folks Hope this email finds you in good cheer !!! This is AASHISH from Crea Services which is fastest growing staffing firm with valuable and trusted customers. We have one opportunity with one of our Direct Client, So please share your updated resume along with your availability to discuss on the same role. Here is Job Description for your referen ce- Position : Technical Analyst Location : Boston, US As a Technical Analyst - Program Support Lead will play a critical role in ensuring the successful delivery and ongoing support of our managed services program. Work closely with both our offshore team in India and cross-functional teams within the client organization to identify process gaps, streamline workflows, and drive operational efficiency. Job Description: Provide day-to-day support for program operations, ensuring smooth execution and timely delivery of services. Troubleshoot and resolve technical issues, process breakdowns, and data quality problems that may arise during program execution. Collaborate with offshore teams and client stakeholders to address issues and resolve inquiries. Monitor program performance and identify areas for improvement. Conduct thorough analysis of existing processes to identify inefficiencies and bottlenecks. Document process flows and develop recommendations for optimization. Collaborate with data and AI teams to explore opportunities for automation. Work with the RPA team to identify repetitive tasks that can be automated. Develop automation requirements and collaborate with RPA developers to implement solutions. Analyze program data to identify trends, patterns, and areas for improvement. Provide insights and recommendations based on data analysis. Effectively communicate with stakeholders, both internal and external, to ensure alignment and address concerns. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong technical skills, including proficiency in data analysis, SQL, and scripting languages (e.g., .Net, Angular, Python, PowerShell). Experience with healthcare data and systems. Excellent problem-solving and troubleshooting abilities. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, collaborative environment. Knowledge of automation tools and methodologies (e.g., RPA, AI, ML). We are Mindsprint! A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients. Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives. Awards bagged in the recent years: Great Place to Work certified 2023 Best Shared Services in India Award by Shared Services Forum 2019 Asias No.1 Shared Services in Process Improvement and Value Creation by Shared Services and Outsourcing Network Forum 2019 International Innovation Award for Best Services and Solutions 2019 Kincentric Best Employer India 2020 Creative Talent Management Impact Award SSON Impact Awards 2021 The Economic Times Best Workplaces for Women 2021 & 2022 #SSFExcellenceAward for Delivering Business Impact through Innovative People Practices 2022 Keywords: artificial intelligence machine learning container edition Urgent interview for Technical Analyst ( Boston, US ) [email protected] |
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| Wed Sep 04 21:28:00 UTC 2024 |