| Job Opening for Technical Analyst with .Net + SQL Production Support, Boston, US at Boston, Massachusetts, USA |
| Email: [email protected] |
| From: Gourav, Crea Services [email protected] Reply to: [email protected] Hi Folks, Hope you are doing well. This is Gourav from Crea Services which is fastest growing staffing firm with valuable and trusted customers. We have one opportunity with one of our Direct Client, So please share your updated resume along with your availability to discuss on the same role. Position : Technical Analyst Location : Boston, US As a Technical Analyst - Program Support Lead will play a critical role in ensuring the successful delivery and ongoing support of our managed services program. Work closely with both our offshore team in India and cross-functional teams within the client organization to identify process gaps, streamline workflows, and drive operational efficiency. Job Description: Provide day-to-day support for program operations, ensuring smooth execution and timely delivery of services. Troubleshoot and resolve technical issues, process breakdowns, and data quality problems that may arise during program execution. Collaborate with offshore teams and client stakeholders to address issues and resolve inquiries. Monitor program performance and identify areas for improvement. Conduct thorough analysis of existing processes to identify inefficiencies and bottlenecks. Document process flows and develop recommendations for optimization. Collaborate with data and AI teams to explore opportunities for automation. Work with the RPA team to identify repetitive tasks that can be automated. Develop automation requirements and collaborate with RPA developers to implement solutions. Analyze program data to identify trends, patterns, and areas for improvement. Provide insights and recommendations based on data analysis. Effectively communicate with stakeholders, both internal and external, to ensure alignment and address concerns. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong technical skills, including proficiency in data analysis, SQL, and scripting languages (e.g., .Net, Angular, Python, PowerShell). Experience with healthcare data and systems. Excellent problem-solving and troubleshooting abilities. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, collaborative environment. Knowledge of automation tools and methodologies (e.g., RPA, AI, ML). Thanks & Regards Gourav Graak Email: [email protected] CREA SERVICES Keywords: artificial intelligence machine learning Job Opening for Technical Analyst with .Net + SQL Production Support, Boston, US [email protected] |
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| Wed Sep 04 22:06:00 UTC 2024 |