| I tried to reach you for the below positionServiceNow Process & Implementation Managerand Allentown, PA at Allentown, New York, USA |
| Email: [email protected] |
| From: Raj, Techgene [email protected] Reply to: [email protected] I tried to reach you for the below position ServiceNow Process & Implementation Manager and Allentown, PA I hope you are well. I am (Raj) with Techgene Solutions LLC. Were ServiceNow Process & Implementation Manager and I think your experience is a great fit for this role. If youre interested in learning more, Id love to connect with you. Please review th e Job description below and let me know if you are comfortable. I look forward to hearing from you soon. Thank you! Please share your profiles to [email protected] or you can reach me at 972-580-0247 Ext 253 CHECKPOINT Full Legal Name Contact Number Email ID Date of Birth (MM/DD) Last 4 Digit SSN Current Location with Zip Code Two LinkedIn references from their recent two projects Work Authorization/Visa Status Passport Number Corporation Name Open to relocate OR Travel Total Years of IT Experience Education Details University, year: US Experience Role: ServiceNow Process & Implementation Manager Location: Allentown, PA Model: 15 days onsite for training then Remote Type: Contract Duration: Long Term US/GC/H1B-Sub contracting allowed Responsibilities: o Lead the end-to-end implementation of ServiceNow Asset Management modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM) as well as ITSM. o Serve as the primary point of contact for all asset management-related aspects of the ServiceNow implementation. o Develop a detailed implementation roadmap, including timelines, milestones, and deliverables, ensuring alignment with business goals. o Collaborate with stakeholders to design and document IT Asset Management processes that integrate seamlessly into the ServiceNow platform. o Ensure that all asset management processes adhere to industry best practices and are aligned with ITIL or other relevant frameworks. o Identify opportunities for process optimization and automation within the ServiceNow platform. o Work closely with IT, procurement, finance, and other business units to gather requirements and ensure that the ServiceNow implementation meets organizational needs. o Conduct workshops, training sessions, and regular status meetings to keep all stakeholders informed and engaged throughout the implementation process. o Provide clear and consistent communication to senior leadership on project progress, risks, and any issues that arise. o Configure and customize ServiceNow Asset Management modules to meet specific business requirements, including workflows, forms, and reporting. o Ensure the accuracy and completeness of data migration into the ServiceNow platform, particularly within the CMDB (Configuration Management Database). o Develop and maintain dashboards and reports to monitor the effectiveness of asset management processes post-implementation. o Develop and execute a change management plan to ensure a smooth transition to the new ServiceNow-based asset management processes. o Provide training and support to end-users, process owners, and administrators to ensure effective adoption of the ServiceNow platform. o Create and maintain user guides, training materials, and other documentation to support ongoing process management. o Post-implementation, lead efforts to continuously improve asset management processes within ServiceNow, ensuring they evolve with the organization's needs. o Stay current with ServiceNow updates, new features, and industry trends to recommend future enhancements to the platform. o Minimum of 7-10 years of experience in IT Asset Management and ITSM with significant experience in implementing ServiceNow Asset Management solutions. o Proven track record of leading successful ServiceNow implementations, specifically in the ITAM and ITSM domain. o Extensive experience in process design, optimization Keywords: access management materials management information technology green card Idaho Pennsylvania I tried to reach you for the below positionServiceNow Process & Implementation Managerand Allentown, PA [email protected] |
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| Wed Sep 04 22:34:00 UTC 2024 |