| Urgent opening for ServiceNow Support Executive at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Rohit Singh, KK software associates [email protected] Reply to: [email protected] Hello, Hope you are doing good. This is Rohit from KK Software Associates LLC. We are the Preferred vendor for the clients. I found your resume suitable for one of the job opportunities we currently have. Please find the detailed job description and please do let me know if you are interested in this opening: Role name: ServiceNow Support Executive Competencies: ServiceNow Location: Raleigh, NC Experience (Years): 6-8 Client: TCS Rate: $50/hr Role Description: Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancement Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification Thanks & Regards, Rohit Kumar Singh Lead US IT Recruiter Mail: [email protected] www.kksoftwareassociates.com Keywords: information technology North Carolina Urgent opening for ServiceNow Support Executive [email protected] |
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| Thu Sep 05 00:09:00 UTC 2024 |