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Loyalty & Rewards Systems Architect Engineer -- ONSITE at Remote, Remote, USA
Email: [email protected]
From:

Subodh Kumar,

TEK INSPIRATIONS LLC

[email protected]

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Job Description -

Loyalty & Rewards Systems Architect/Engineer

Hybrid - Media, PA- 4 days onsite 1 day remote

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Job Summary: The Store Technology Engineering Loyalty Systems Architect and Engineer is responsible for the design, implementation, documentation, and support of the Store Technologies environment focused on our client s Loyalty and rewards transaction ecosystem. They provide technical designs to meet new functional requirements, implement upgrades and fix third level engineering issues. This role will contribute to project plans, documents, and deliverables. Ensures the research, investigation and root cause analysis of application software faults are executed properly by team members. Coordinates feature and fix integration into main software release pipelines.

Principal Duties:

1. Provide leadership on projects, design, architecture, and facilitate the definition of project deliverables. Complete project deliverables based on the agreed scope; estimate work effort, duration, resources, and requirements; ensure that requirements are being met. Define tracking mechanisms and ensure IT standards and methodology are met; manage client expectations and project scope; motivate team members; track IT resources; appropriately report status; deliver quality results.

2. Understand and facilitate the documenting of business processes and procedures cross-functionally. Leverage this knowledge to identify and recommend process and technical solutions to solve business problems.

3. Provide technical leadership and consulting across the Loyalty system applications, architecture, security, infrastructure, and web service functions & features down to the project planning level

5. Design solutions based on requirements, create test scripts and perform unit testing, create and test installation scripts and procedures.

6. Facilitate planning and execution of appropriate user acceptance testing with business owners.

7. Serve as technical lead for operational support issues escalated by team members of key business partners. Work with IT and outside vendors to resolve technology issues for the business, corporate departments and other IT groups

8. Maintain communication between client and vendors pertaining to external projects. Keep project manager and direct project team updated on project status.

Essential Functions:

Flexibility to work individually and within a team environment

Excellent verbal and written communication, as well as customer service focused

Engage in cross team and cross organization communication and working relationships

Detail oriented, enterprise organizational skills, and time/ risk management

Apply analytical skills, problem solving, and manage ambiguity

Familiar with and ability to apply working knowledge of

NCR Advanced Marketing System and\\or GK Software Engage solutions

Loyalty and Rewards Systems and Architecture

Microsoft Platforms

AWS and Cloud Related Concepts and Technologies

Networking Concepts and Technologies

Information Security Concepts and Technologies

Observability and Telemetry [Datadog]

End Point Management [Ivanti]

Automation [Powershell]

VCenter/Esxi / Virtualization / VSan

Code Repository and Management [GitHub/Jenkins]

Work within an Agile Methodology using Atlassian Jira

Deliver architectural, procedural, operational, engineering and support related Documentation using Atlassian Confluence and Service Now

Provision Architectural and Engineering Designs using Atlassian Confluence and

Experience working on and leading in small, medium, and large technical projects

Ability to self-plan, size, forecast and prioritize work within Agile Sprin

Basic Qualifications:

Bachelor s degree in Information Technology, Engineering or related field preferred

Several years experience in systems architecture and engineering

In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities

In-depth knowledge of project planning methodologies and tools and IT standards and guidelines

10+ years of related work experience including 5+ years work experience in solution design and systems architecture with Loyalty and Rewards technical

Exposure to infrastructure design, implementation, support and management solutions

Knowledge of standard support models and methodologies

Familiar with debugging and performance analysis tools

Knowledge of scripting and orchestration tools

Experience with managing and configuring a multi endpoint environment

Previous functional and technical experience with Loyalty and Rewards systems

Knowledge and experience with in-store technology

Familiarity with PCI requirements and security best practices

Experience interacting and management vendor engagement and relationships

Keywords: information technology Pennsylvania
Loyalty & Rewards Systems Architect Engineer -- ONSITE
[email protected]
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Thu Sep 05 00:31:00 UTC 2024

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