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ServiceNow ITOM Architect---Remote at Remote, Remote, USA
Email: [email protected]
ServiceNow
ITOM
Architect---Remote

Job Description

Must Have Experience

         Solutioning and Design the
ITOM solution using industry best practices.

         Advise, design and configure integration solutions between
ServiceNow and other CMDB tools.

         Experience with CMDB design, architecture and implementations with a fair understanding of
ServiceNow CMDB model and extensions

Hands-on development to include creation, configuration and
customization of patterns, Discovery Schedules, probe, sensors and Event
rules

         Integrate
ServiceNow
ITOM
modules with a variety of enterprise monitoring tools, automation of
alerts, application management tools using OOB plugins and API methods

         Experienced in implementation on
ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

         3rd party software integrations with
ServiceNow

         Design and modify
ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

         MID Server management experience

         Experience in multiple
ServiceNow implementations

         Lead the configuration and customization of
ServiceNow instances.

Good to have Experience

Experience in application architecture, infrastructure architecture,
database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing
architectural principles for cloud-based platforms that include SaaS,
PaaS, multi-tenancy, and automation

         Understanding of Application and Technology Portfolio Management

         Experience with discovery technologies (ADDM, TADDM, UD, etc.)

         Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

         Experience of custom applications development

         Experience in working on Performance Analytics

         Design and modification of
ServiceNow Service Portal.

         Domain Separation and designing the Process and data flow within various domains

         Knowledge of LDAP/Active Directory/SSO.

         Review existing set up and provide best practice recommendations in line with the OEM

         Monitor health, usage and compliance of
ServiceNow systems.

         Excellent knowledge of
ServiceNow Best Practices and ongoing knowledge of latest
ServiceNow features.

         Experience with HTML coding and Jelly script strongly preferred

         Experience with scripting in
ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

         5+ years of experience with
ServiceNow required

         8+ years of experience with IT Industry required

Academics

         Certification as
ServiceNow System certified administration

         CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

         Certified Implementation Specialist- ITSM

         ITIL Foundations certification is preferred.

         Bachelors degree or equivalent combination of education and experience.

----

Bharath Pammi

Team Lead

+1(732) 466-2860 Ext: 6534

[email protected]

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Keywords: user interface information technology
ServiceNow ITOM Architect---Remote
[email protected]
[email protected]
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Thu Sep 05 01:07:00 UTC 2024

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