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SNOWFLAKE at Raleigh, North Carolina, USA

Email: [email protected]

From: Ramesh, KKsoftwareassociates.com [email protected] Reply to:   [email protected] Job Role : Snowflake Location : Raleigh, NC Start Date : Immediately Job Description : Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancements Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification Competencies:  ServiceNow Experience (Years):          6-8 Thanks and Regards Ramesh Kampalli Sr. IT Recruiter [email protected] www.kksoftwareassociates.com Linkedin: linkedin.com/in/ramesh-k-54a702240 Keywords: information technology North Carolina SNOWFLAKE [email protected]

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Thu Sep 05 02:22:00 UTC 2024

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Location: Raleigh, North Carolina