| ITSM Manager: Bloomington IL (Onsite): $45/hr on C2C at Bloomington, Illinois, USA |
| Email: [email protected] |
| Title : ITSM Manager Location : Bloomington IL (Onsite) Rate : $45/hr on C2C JUNIOR :JOB DESCRIPTION: Must have experience in ITIL / ITSM support model. Experience in Change management/incident management and can act as an ops manager for ITSM team. Person should have atleast 8-10 years of hand on experience Expectation is to Create, manage, & version control contractual and non contractual documents Proficient in MS Office with Special Focus on Power Point, Visio, Excel, And MS word. Person should be able to write Documents, News Letters, and event calendars Should be able to Create Training Manuals Prepare instruction manuals Disseminate technical information in easy-to-understand language for a non-technical audience Have technical accuracy in writing user documentation Create software documentation after a thorough collaboration with subject matter experts and technical staff Help other writers in creating documentation Ability to take existing and potential content and improve it Convert complex documentation to easy language for multiple audiences Create product manuals with screenshots and tutorials Write documentation for internal teams such as developers and programmers Communicate complex ideas in a concise manner Key Words ITSM Operations Manager Service Delivery Manager Process IT Platform and Process Management SLA Governance and Management IT Process Manager IT Process Consultant Operations Manager -Reporting and Process Infrastructure Ops Manager Change Manager/ Incident Manager IT Process consultant Knowledge to work on ServiceNow Platform IT Asset Management tools such as SNOW,HPSM Experience in Managing Core ITSM Operations with more focused on ITIL Process with Service Now Back Thanks & Regards, Trayambkeshwer Dwivedi (Trayam), Sr. Technical Recruiter Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Email: [email protected] Website: raasinfotek.com LinkedIn: linkedin.com/in/trayambkeshwar-dwivedi-792283218 -- Keywords: information technology microsoft Delaware Illinois ITSM Manager: Bloomington IL (Onsite): $45/hr on C2C [email protected] |
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| Thu Sep 05 02:41:00 UTC 2024 |