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ServiceNow Developer with SNOW Exp. For Raleigh, NC at Raleigh, North Carolina, USA

Email: [email protected]

From: Manish Kumar, Scalable Systems [email protected] Reply to:   [email protected] Position: ServiceNow Developer with SNOW Exp. Location: Raleigh, NC Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure Production Deployment & Certification Pre-Production support Limited to Small Enhancements Code review and update as and when required for production issues Regression testing support for small enhancements Knowledge Management - Creating/Maintaining knowledgebase documents. Vendor Liaison for the applications in (TCS) scope Performance/Status/SLA Reporting Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard Participate in Change analysis and planning Production Deployment & Certification. Best Regards Manish Kumar  Phone -  +17327883626  Email ID:  [email protected]  Scalable Systems |  Inspiring Innovation  Big Data | Analytics | Integration | Intelligence www.scalable-systems.com  Keywords: Idaho North Carolina ServiceNow Developer with SNOW Exp. For Raleigh, NC [email protected]

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Thu Sep 05 03:25:00 UTC 2024

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Location: Raleigh, North Carolina